Field Application Engineer II

Generac

. Support deployment, installation, commissioning, troubleshooting, service, and code compliance of Generac home energy solutions, including generators, solar, storage, and load management systems .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supporting and troubleshooting home energy solutions, including generators and load management systems, while delivering technical training and collaborating with cross-functional teams. Proficient in reviewing electrical diagrams and ensuring code compliance in residential and light commercial power generation.

Highest-signal resume keywords

Technical Support ExperienceGenerator Systems TroubleshootingElectrical Drawings ReviewTechnical Training DeliveryField Service Engineering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical EngineeringPower Generation SystemsLoad ManagementGenerator ControlsElectrical Schematics InterpretationHigh Voltage Equipment HandlingNEC ComplianceRemote Monitoring KnowledgeLoad CalculationsBackup Power Applications

Soft Skills

Clear CommunicationCollaborationMentoringProblem SolvingCustomer Satisfaction Focus

Tools & Technologies

Microsoft OfficeOscilloscopesMultimetersLoggersConnected Devices

Certifications & Qualifications

Generac Training CertificationMaster ElectricianJourneyman ElectricianNABCEP PV AssociateOEM Generator Certification

Industry Keywords

Home Energy SolutionsResidential Power GenerationAutomatic Transfer SwitchesField InvestigationsProduct ValidationContinuous ImprovementUtility Interconnection StandardsNatural Gas SystemsPropane Fuel SystemsElectrical Infrastructure

About the role

Key responsibilities & impact

Support deployment, installation, commissioning, troubleshooting, service, and code compliance of Generac home energy solutions, including generators, solar, storage, and load management systems
Provide on-site support for installation, commissioning, startup, and troubleshooting of home energy systems and associated equipment
Document installation, commissioning, service, and support activities in detailed field reports
Resolve complex issues on-site and through phone, email, and virtual support; collaborate on escalations
Maintain contact with dealers, installers, and service providers to improve product adoption, installation quality, and customer satisfaction
Deliver technical training to customers, dealers, distributors, and internal teams
Review electrical one-line diagrams, load calculations, transfer switch configurations, and site-specific installation plans
Partner with Product Development, Engineering, Service, and Quality on product launches, field evaluations, dealer audits, root-cause investigations, and reliability improvements
Review training materials, installation manuals, service documentation, technical bulletins, and customer-facing content for technical accuracy
Advise sales associates, dealers, contractors, distributors, and service organizations on technical matters
Identify technical, regulatory, permitting, utility interconnection, and code-compliance barriers and coordinate resources to resolve them
Mentor Field Application Engineer I team members
Travel up to 75%, including day trips and regional travel, with possible trips to Canada

Requirements

What you’ll need

Associate’s degree in electrical engineering, mechanical engineering, engineering technology, construction management, or a related technical discipline preferred
3+ years supporting, installing, servicing, commissioning, or troubleshooting residential and light commercial power generation systems
Experience reviewing electrical drawings, one-line diagrams, site plans, and installation documentation
Experience with home standby generators, automatic transfer switches (ATS), load management, generator controls, and associated electrical infrastructure
Technical support, field service, field applications engineering, or technical training experience in power generation, electrical, construction, or energy industries
Experience delivering technical training to contractors, dealers, distributors, or customers
Experience diagnosing electrical, mechanical, communications, and controls issues in generator systems
Experience collaborating with Engineering, Product Management, Service, Warranty, Quality, and Sales
Experience with field investigations, product validation, new product introductions, and continuous improvement
Generator manufacturer training or certification from Generac, Cummins, Kohler, Briggs & Stratton, CAT, or similar organizations
Familiarity with Master Electrician, Journeyman Electrician, NABCEP PV Associate, NETA, NICET, OEM Generator Certification, or equivalent credentials (additional credentials are a plus)
Solid understanding of residential and commercial electrical systems
Ability to interpret schematics and work with high voltage and measurement equipment, including oscilloscopes, meters, and loggers
Working knowledge of remote monitoring, connected devices, and network communications used in power generation equipment
Competency with NEC and relevant utility interconnection standards
Familiarity with natural gas and propane fuel systems, generator sizing, load calculations, and backup power applications
Proficiency in Microsoft Office and ability to learn other computer systems
Clear, accurate, and timely communication in English
Candidates must not require sponsorship now or in the future, including OPT or H1B transfer
Valid driver’s license and passing MVA checks required
Ability to travel up to 75%
Ability to stand, walk, stoop, bend, kneel, reach above the shoulders, lift up to 50 pounds, and work frequently outdoors
Professional home office and safe storage of job-related tools and materials required

Benefits

Comp & perks

Remote work arrangement
Opportunities to learn new technologies
Opportunities to contribute to business and customer success