Field Applications Engineer II

Generac

. Support deployment, installation, commissioning, troubleshooting, service, and code compliance of Generac home energy solutions, including generators, solar, storage, and load management systems .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting, installing, and troubleshooting residential and light commercial power generation systems, with a strong focus on technical training and customer engagement. Proficient in interpreting electrical diagrams and ensuring compliance with industry standards and regulations.

Highest-signal resume keywords

Power Generation Systems SupportTechnical Training DeliveryElectrical Diagram ReviewTroubleshooting and Problem-SolvingCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation and CommissioningElectrical Systems UnderstandingGenerator Controls ExperienceLoad Management SystemsNEC Compliance KnowledgeHigh Voltage Equipment HandlingField InvestigationsRoot-Cause AnalysisTechnical Documentation ReviewElectrical Troubleshooting

Soft Skills

Strong Interpersonal SkillsClear CommunicationTime ManagementOrganizational SkillsRelationship Building

Tools & Technologies

Microsoft OfficeOscilloscopesElectrical MetersLoggersRemote Monitoring Systems

Certifications & Qualifications

Master ElectricianJourneyman ElectricianNABCEP PV AssociateNETA CertificationNICET CertificationOEM Generator Certification

Industry Keywords

Home Energy SolutionsAutomatic Transfer SwitchesResidential Power GenerationCommercial Power GenerationEnergy Industry StandardsUtility InterconnectionGenerator SizingBackup Power ApplicationsField Applications EngineeringConstruction Management

About the role

Key responsibilities & impact

Support deployment, installation, commissioning, troubleshooting, service, and code compliance of Generac home energy solutions, including generators, solar, storage, and load management systems
Provide on-site support for installation, commissioning, startup, and troubleshooting of home energy systems and associated equipment
Document installation, commissioning, service, and support activities in detailed field reports
Resolve complex product, installation, commissioning, and service issues on-site and through phone, email, and virtual support
Collaborate with senior technical specialists and Field Application Engineers on escalations
Maintain contact with dealers, installers, and service providers to improve product adoption, installation quality, and customer satisfaction
Deliver technical training at customer, dealer, distributor, and internal team locations
Review electrical one-line diagrams, load calculations, transfer switch configurations, and site-specific installation plans
Partner with Product Development, Engineering, Service, and Quality on product launches, field evaluations, dealer audits, root-cause investigations, and product reliability improvements
Review training materials, installation manuals, service documentation, technical bulletins, and customer-facing content for technical accuracy
Advise sales associates, dealers, contractors, distributors, and service organizations on technical matters
Identify technical, regulatory, permitting, utility interconnection, and code-compliance barriers and coordinate resources to resolve them
Mentor Field Application Engineer I team members
Travel up to 75% regionally in the Midwest, with possible trips to Canada

Requirements

What you’ll need

Associate’s degree in electrical engineering, mechanical engineering, engineering technology, construction management, or a related technical discipline preferred
3+ years supporting, installing, servicing, commissioning, or troubleshooting residential and light commercial power generation systems
Experience reviewing electrical drawings, one-line diagrams, site plans, and installation documentation
Bachelor’s degree in electrical engineering, mechanical engineering, engineering technology, construction management, or a related technical discipline preferred
7+ years supporting, installing, servicing, commissioning, or troubleshooting residential and light commercial power generation systems preferred
Experience with home standby generators, automatic transfer switches (ATS), load management, generator controls, and associated electrical infrastructure
Technical support, field service, field applications engineering, or technical training experience in power generation, electrical, construction, or energy industries
Experience delivering technical training to contractors, dealers, distributors, or customers
Experience diagnosing electrical, mechanical, communications, and controls issues in generator systems
Experience collaborating with Engineering, Product Management, Service, Warranty, Quality, and Sales
Experience with field investigations, product validation, new product introductions, and continuous improvement
Generator manufacturer training or certification from Generac, Cummins, Kohler, Briggs & Stratton, CAT, or similar organizations
Additional credentials are a plus, including Master Electrician, Journeyman Electrician, NABCEP PV Associate, NETA, NICET, OEM Generator Certification, or equivalent
Solid understanding of residential and commercial electrical systems
Ability to interpret schematics and work with high voltage and measurement equipment, including oscilloscopes, meters, and loggers
Working knowledge of remote monitoring, connected devices, and network communications used in power generation equipment
Competency with NEC and relevant utility interconnection standards
Familiarity with natural gas and propane fuel systems, generator sizing, load calculations, and backup power applications
Strong problem-solving, root-cause analysis, troubleshooting, time management, and organizational skills; ability to prioritize in a fast-paced environment
Strong interpersonal skills and ability to build relationships with customers, peers, and managers
Clear, accurate, and timely communication in English, including explaining complex technical concepts and responding to customer inquiries
Proficiency in Microsoft Office and ability to learn other computer systems
At this time candidates who require sponsorship now or in the future cannot be considered, inclusive of OPT or H1B transfer
A valid driver’s license and passing MVA checks are required
Ability to lift up to 50 pounds and perform the listed physical activities

Benefits

Comp & perks

Remote work arrangement
Opportunities to learn new technologies
Opportunities to contribute to business and customer success