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Global Talent Operations Analyst
General Motors. Analyze workflows, handoffs, and stakeholder experiences to identify root causes and improvement opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and improving business processes, with a strong focus on stakeholder collaboration and effective communication. Proficient in managing onboarding experiences and enhancing information lifecycle management practices.
Highest-signal resume keywords
Business Process ImprovementCross-Functional Project CoordinationOnboarding Experience DesignInformation Lifecycle ManagementWorkflow Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingData AnalysisContent LocalizationTalent ManagementInformation ManagementAI ExplorationAutomation SolutionsGovernance DocumentationStakeholder EngagementCritical Thinking
Soft Skills
Problem-SolvingOrganizational SkillsCommunication SkillsRelationship BuildingAdaptability
Tools & Technologies
Workflow ToolsCollaboration ToolsDocumentation ToolsReporting ToolsInformation Management Tools
Industry Keywords
HR OperationsRecords ManagementInformation LifecycleLearning and DevelopmentTalent Management
About the role
Key responsibilities & impact- Analyze workflows, handoffs, and stakeholder experiences to identify root causes and improvement opportunities
- Lead moderate-scope improvements from discovery through implementation, iteration, and sustainment
- Create and maintain process maps, standard work, job aids, intake paths, role definitions, and governance documentation
- Use data and feedback to monitor adoption, measure effectiveness, resolve issues, and prioritize improvements
- Improve intake, prioritization, routing, review, approval, and delivery of localized and translated learning and talent-management content
- Coordinate content owners, subject-matter experts, vendors, tools, and stakeholders to improve quality, turnaround time, consistency, reuse, and self-service
- Establish practical guidance and clarify trade-offs for efficient global delivery
- Design and maintain onboarding experiences for direct and contract employees
- Improve access to onboarding tools, information, and working connections while clarifying ownership, handoffs, and expectations
- Improve Records and Information Management and Information Lifecycle Management practices
- Clarify information ownership, classification, retention, access, and lifecycle expectations
- Improve findability and reduce content sprawl
- Support centralized Global Talent processes and services through guidance, triage, and routing
- Partner with stakeholders to clarify needs, evaluate options, resolve trade-offs, and coordinate dependencies and decisions
- Identify work that may benefit from process changes, AI, or automation
- Explore and test solutions within privacy, security, quality, compliance, and governance expectations
- Define human review, decision points, and escalation paths
- Evaluate results, document learnings, and help implement useful, responsibly governed, adopted, and sustainable solutions
Requirements
What you’ll need- 2+ years of experience in HR, operations, or analytics
- Degree or equivalent experience
- Experience analyzing, improving, documenting, or managing business processes
- Experience coordinating cross-functional projects or improvement initiatives
- Strong problem-solving, critical-thinking, organizational, and communication skills
- Ability to turn ambiguous needs into clear options, recommendations, and next steps
- Ability to connect human needs, business processes, governance, and technology-enabled solutions
- Curiosity about AI, automation, and emerging workplace technologies, paired with sound judgment about where human involvement is essential
- Ability to build relationships and influence without direct authority
- Comfort working across changing priorities, multiple stakeholders, and evolving requirements
- Experience with workflow, collaboration, documentation, reporting, or information-management tools
- Experience with localization, translation, onboarding, records management, information lifecycle, learning, talent, or HR operations is preferred
- Must not require GM immigration sponsorship now or in the future
- Must not require H-1B, OPT, STEM OPT, CPT, TN, J-1, or other immigration support from the company
Benefits
Comp & perks- Incentive pay program with payouts based on company performance, job level, and individual performance
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Flexible Spending Accounts
- Retirement savings plan
- Sickness and accident benefits
- Life insurance
- Paid vacation and holidays
- Tuition assistance programs
- Employee assistance program
- GM vehicle discounts