Lead Warranty Performance Manager

General Motors

. Establish supplier shared warranty cost and financial recovery .

Posted 9/29/2026full-timeWarren • Michigan • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supplier management, warranty cost recovery strategies, and cross-functional collaboration. Proficient in negotiation, analytical thinking, and project management within the automotive industry.

Highest-signal resume keywords

Supplier ManagementWarranty Cost RecoveryNegotiation SkillsCross-Functional CollaborationProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commodity PurchasingSupply Chain ManagementEngineeringManufacturingQuality ManagementLogisticsAnalytical ThinkingContract ManagementSAPCQI-14 Automotive Warranty Management

Soft Skills

Relationship ManagementResults-Focused ApproachTime ManagementAbility to Work IndependentlyAbility to Manage Multiple Tasks

Tools & Technologies

Microsoft Office SuiteOneNoteTeamsSharePointPartLink

Industry Keywords

OEM ExperienceWarrantyCost RecoveryField Action GovernanceMaterials Management

About the role

Key responsibilities & impact

Establish supplier shared warranty cost and financial recovery
Develop strategies, negotiate, and execute regional warranty budgets
Collaborate with suppliers, Purchasing, Engineering, Quality, Finance, and other stakeholders
Strategize and execute net warranty reduction and cost recovery from initiation through case closure
Analyze issues, develop strategies, and obtain cross-functional alignment
Liaise between Purchasing, Engineering, Supplier Quality, Internal Product Investigations, Manufacturing, and suppliers
Define cost recovery strategies and lead execution
Drive GM’s position on supplier responsibility for warranty and facilitate supplier cost recovery settlements
Lead cross-functional activities with Engineering and QRD teams and engage Purchasing on commercial matters
Remove roadblocks and escalate issues as needed
Own cost-recovery strategy tied to field action governance, including campaigns, recalls, and special coverage
Align on scope and cost elements
Communicate cost recovery status and results to leadership
Build and maintain internal and external relationships
Anticipate risks and opportunities
Present clearly in standalone presentations, leadership reviews, team meetings, and discussions with senior leaders

Requirements

What you’ll need

5 years of experience in commodity purchasing, supply chain, engineering, manufacturing, product development, quality, logistics, program/product management, or warranty; internship and co-op experience not considered
Relationship management skills
Negotiation skills
Analytical thinking and solution evaluation
Results-focused approach
Ability to manage multiple tasks and prioritize by critical need
Ability to work independently and in a team environment amid ambiguity
Advanced Microsoft Office Suite skills, including OneNote, Teams, and SharePoint
PartLink proficiency
Ability to travel 5% domestically
Bachelor’s degree in Business, Supply Chain Management, Engineering, Finance, or related field preferred
10+ years of OEM experience, including strategy development and supplier management preferred
Project management and time management skills preferred
Experience with contracts/agreements preferred
SAP experience or ability to learn purchasing systems preferred
Purchasing, engineering, quality, manufacturing, or warranty background preferred
Knowledge of materials management preferred
CQI-14 Automotive Warranty Management experience preferred
Must not require GM immigration sponsorship now or in the future, including H1-B, OPT, STEM OPT, CPT, TN, or J-1 support

Benefits

Comp & perks

Benefits supporting well-being at work and home
Total Rewards resources
Inclusive workplace and belonging initiatives
Reasonable accommodations for applicants with disabilities
No relocation benefits; relocation costs are the selected candidate’s responsibility