Manager, Vendor Management

General Motors

. Build and lead Core IT’s vendor management function .

Posted 10/5/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT vendor management, including governance, performance measurement, and relationship management. Proven ability to lead teams, negotiate complex contracts, and optimize vendor performance in alignment with business priorities.

Highest-signal resume keywords

IT Vendor ManagementLeadership ExperienceContract NegotiationPerformance MeasurementITIL Framework

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor Performance AnalysisSourcing StrategiesContract ManagementData SynthesisProcess DesignChange ExecutionRisk ManagementCost OptimizationService Level AgreementsFinancial Analysis

Soft Skills

Strong CommunicationIssue ResolutionMentoringCollaborationContinuous Improvement Mindset

Tools & Technologies

Vendor Performance ToolsDashboardsAnalytics

Certifications & Qualifications

Master's DegreeProfessional Certifications in IT or Business

Industry Keywords

Vendor GovernanceEnterprise ScaleIT Service ManagementQBRsMBRs

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Build and lead Core IT’s vendor management function
Ensure strategic technology suppliers deliver reliable services and measurable value aligned to priorities
Establish governance, performance measurement, and escalation mechanisms
Lead vendor performance and relationship management
Translate contracts and statements of work into measurable service expectations and performance reporting
Establish and run vendor governance, including QBRs/MBRs, executive reviews, and escalation paths
Define and maintain scorecards, dashboards, and metrics across service, cost, risk, and value
Partner with IT domain leaders to align vendor deliverables and roadmaps with business and Core IT priorities
Collaborate with Purchasing on sourcing strategies, renewals, negotiations, and contract changes
Lead or coordinate escalations, root cause analysis, and corrective actions for significant vendor issues
Identify and deliver vendor optimization opportunities
Build, mentor, and lead the vendor management team and a virtual network of vendor leads

Requirements

What you’ll need

Bachelor’s degree in IT, Business, Supply Chain, or a related field, or equivalent professional experience
10+ years of experience in IT vendor management, sourcing, account management, or IT service management in a medium to large enterprise
5+ years of leadership experience
Experience negotiating and managing or supporting large, complex IT vendors
Demonstrated experience improving vendor performance, risk posture, or cost/value
Ability to analyze and synthesize financial, operational, and contractual data
Strong communication and issue-resolution skills in an enterprise environment
Master’s degree and/or professional certifications in a related field preferred
Experience operating vendor governance models at enterprise scale preferred
Advanced experience supporting complex vendor negotiations or renewals preferred
Knowledge of ITIL or similar IT service management frameworks preferred
Experience using vendor performance tools, dashboards, or analytics preferred
Demonstrated continuous improvement mindset with practical process design and change execution preferred
Must not require GM immigration sponsorship now or in the future
Must be able to report to a specific location at least 3 times a week, or at another frequency dictated by the manager

Benefits

Comp & perks

Benefits supporting well-being at work and home through GM Total Rewards resources
Inclusive workplace and belonging initiatives
Reasonable accommodations for applicants with disabilities