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Part Order Fulfillment Program Coordinator – GM Defense
General Motors. Coordinate incoming part orders from order intake through fulfillment and delivery tracking .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in order management and fulfillment processes, with a strong focus on SAP systems and cross-functional collaboration. Proven ability to analyze operational metrics, identify bottlenecks, and implement process improvements to enhance customer experience and efficiency.
Highest-signal resume keywords
Order ManagementSAP ExperienceAnalytical SkillsCross-Functional CollaborationGovernment Program Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order FulfillmentInventory ValidationProcess ImprovementOperational Metrics MonitoringRisk Tracking
Soft Skills
Problem-SolvingOrganizational SkillsAttention to DetailInterpersonal SkillsAdaptability
Tools & Technologies
SAPEnterprise Systems
Industry Keywords
Supply ChainOperationsGovernmentDefenseService Parts
About the role
Key responsibilities & impact- Coordinate incoming part orders from order intake through fulfillment and delivery tracking
- Support order management activities in SAP and related systems, including order setup, inventory validation, fulfillment coordination, and invoice readiness
- Collaborate with logistics, packaging, purchasing, finance, contracting, and material management teams
- Escalate issues as needed to ensure orders progress smoothly
- Maintain program timing plans and track open risks and issues
- Support cross-functional readiness activities related to parts and sustainment execution
- Monitor operational metrics and identify bottlenecks
- Contribute to process improvements as demand increases across future programs and contracts
- Document and implement processes and procedures to improve customer experience and operational efficiency
Requirements
What you’ll need- Bachelor’s degree in business, supply chain, operations, or a related field; equivalent experience considered
- Minimum of 2 years of relevant professional experience
- Must be a U.S. Person: U.S. citizen, U.S. permanent resident, asylee, or refugee
- Strong analytical, problem-solving, and organizational skills
- Exceptional attention to detail in a fast-paced environment
- Ability to manage multiple priorities, projects, and tight deadlines
- Ability to navigate ambiguity and adapt to shifting priorities
- Passion for understanding customer needs and delivering an exceptional experience
- Excellent interpersonal skills and ability to engage with all levels of GM and Government leadership
- Experience with SAP or similar enterprise systems preferred
- Experience supporting government, defense, automotive, aftersales, or service parts operations preferred
- Familiarity with cross-functional program reviews, risk tracking, and change coordination preferred
- Experience working with US Army, TACOM, and other DoD functions preferred
- Understanding of DoD and/or government/military program management structures and standards preferred
- Must not require GM immigration sponsorship now or in the future
- Position is subject to export control restrictions
- Must be willing to travel under 25%
- No relocation benefits are provided; relocation costs are the candidate’s responsibility
Benefits
Comp & perks- Benefits supporting well-being at work and home through GM Total Rewards resources
- Opportunities for career development and employee belonging
- Reasonable accommodations for applicants with disabilities
- Hybrid work arrangement
- Travel under 25%