Regional Sales Operations Manager

General Motors

. Partner with the Regional Director and Zone Managers to develop and execute regional sales strategies aligned with GM corporate and brand objectives .

Posted 9/17/2026full-timeDanbury • Connecticut • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong automotive industry knowledge and business acumen, with a focus on sales operations, data analysis, and strategic planning. Proven ability to lead teams, optimize performance metrics, and drive change through collaboration and effective communication.

Highest-signal resume keywords

Automotive Industry KnowledgeSales Operations ExperienceData Analysis and ReportingLeadership in Matrixed EnvironmentsProficiency in Google Workplace

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentPerformance Metrics AnalysisInventory ManagementSales ForecastingDealer Profitability Analysis

Soft Skills

Excellent Communication SkillsCollaborative LeadershipAbility to Manage Multiple Priorities

Tools & Technologies

Google WorkplacePower BIExcelCRM PlatformsData Visualization Tools

Certifications & Qualifications

Valid Driver's LicenseMotor Vehicle Report Review

Industry Keywords

Automotive SalesCustomer Experience ManagementSales ContestsDealer Network DevelopmentOperational Best Practices

About the role

Key responsibilities & impact

Partner with the Regional Director and Zone Managers to develop and execute regional sales strategies aligned with GM corporate and brand objectives
Monitor sales performance metrics, identify performance gaps, and implement targeted improvement plans
Liaise between regional field teams, corporate sales operations, marketing, and dealer network development
Translate national sales programs into actionable field-level initiatives
Lead LMA strategy and coordinate with Martin Retail Group, Detroit, and local advertising groups
Analyze sales trends, inventory levels, incentive effectiveness, and dealer profitability
Use data tools and dashboards to forecast sales performance, measure dealer KPIs, and optimize retail and fleet volume objectives
Support vehicle planning and allocation processes to align inventory with market demand
Support dealer incentive programs, sales contests, and retail execution initiatives
Coach and develop field teams in sales tools, data reporting, and operational best practices
Coordinate with Marketing, Customer Experience, and Finance teams on regional strategies and budget priorities
Provide corporate teams with feedback on market dynamics, dealer sentiment, and program performance
Lead and participate in special projects, pilot programs, and continuous improvement initiatives
Monitor dealer contact and sales support performance, manage workload and priorities, resolve escalations, and ensure consistent service quality
Translate enterprise priorities into actionable plans and improve processes using data, dealer feedback, and frontline insights

Requirements

What you’ll need

Bachelor’s degree or equivalent years of relevant experience in lieu of a degree
8+ years of sales or sales operations experience
Strong automotive industry knowledge and business acumen, potentially including sales, aftersales, service operations, and customer experience management
Proficiency in Google Workplace, including data analysis, reporting, and visualization tools
Ability to travel up to 25% to different locations within the territory
Must legally operate a motor vehicle in accordance with licensing requirements of the states where work is performed
Must successfully complete a Motor Vehicle Report review
No GM immigration-related sponsorship is available now or in the future
Preferred: prior automotive sales experience
Preferred: strong analytical and financial acumen, including interpreting complex data into actionable insights
Preferred: excellent communication and presentation skills
Preferred: leadership and collaboration in a matrixed, fast-paced environment
Preferred: proficiency with OEM sales systems, Power BI, Excel, and CRM platforms
Preferred: ability to manage multiple priorities and deliver results under tight timelines
Preferred: strategic, data-driven, customer-first mindset
Preferred: collaborative leadership and ability to drive change through influence

Benefits

Comp & perks

Benefits and Total Rewards resources provided by General Motors
Inclusive workplace focused on employee well-being, belonging, and professional development
Reasonable workplace accommodations available
Hybrid work arrangement
Not eligible for relocation benefits; relocation costs are the selected candidate’s responsibility