Senior Performance Accountability Specialist

General Motors

. Own end-to-end management of the most complex and high-risk performance accountability cases .

Posted 10/9/2026full-timeWarren • Michigan • United StatesSenior💰 $107,600 - $156,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex performance accountability cases and employee relations, with a strong focus on formal performance management frameworks and effective communication strategies. Capable of mentoring HR professionals and providing actionable insights through data analysis and reporting.

Highest-signal resume keywords

Performance Management ExpertiseHRIS Experience (Workday)Complex Employee Relations ManagementAnalytical Problem-Solving SkillsExceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Accountability StandardsCase ManagementKPI Trend AnalysisDocumentation StandardsData Quality ControlsFormal Performance Cases ManagementSOP ImprovementExit CoordinationPolicy InterpretationThreshold Decision Making

Soft Skills

MentoringCoachingInfluencing Senior LeadersHigh JudgmentResilience

Tools & Technologies

HRISWorkdayCase Management Systems

Industry Keywords

Employee RelationsPerformance AccountabilityHuman ResourcesIndustrial/Organizational PsychologyFormal Communications

About the role

Key responsibilities & impact

Own end-to-end management of the most complex and high-risk performance accountability cases
Advise on formal performance accountability standards, policy interpretation, threshold decisions, documentation requirements, and case strategy
Partner with Legal and regional SMEs on country-specific requirements, works councils, notice requirements, documentation standards, appeal processes, and exit considerations
Lead complex manager consultations on difficult performance situations, formal communications, and decision points
Review and guide PFIs, letters, case documentation, and outcome recommendations
Handle sensitive employee matters and support complex employee and manager communications, including exit coordination
Mentor and coach Performance Accountability Specialists
Identify recurring themes, risks, and opportunities and recommend improvements to SOPs, templates, workflows, and operating practices
Interpret KPI trends and case patterns to generate actionable insights for leadership discussions
Contribute expertise, case-based examples, and practical guidance to training and enablement
Provide input into tooling, workflow, routing, and reporting enhancements

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business, Industrial/Organizational Psychology, or a related field
7+ years of progressive HR, Employee Relations, Performance Management, or related experience
Substantial direct experience managing formal performance cases, PFIs, or complex employee relations matters
Deep expertise in formal performance management and accountability frameworks
Strong experience with HRIS or case management systems, preferably Workday
Experience with workflows, reporting, and data quality controls
Ability to partner effectively with Legal on sensitive matters
Exceptional written and verbal communication skills
Ability to influence senior leaders and guide high-stakes conversations
Capability to mentor or coach HR professionals or COE team members
Strong analytical and problem-solving skills
High judgment, discretion, resilience, and credibility with confidential matters
GM does not provide immigration-related sponsorship; applicants must not require GM sponsorship now or in the future
No relocation benefits; relocation costs are the selected candidate’s responsibility

Benefits

Comp & perks

Remote work arrangement
Hybrid reporting to a GM hub three times a week when living within a specific mile radius
Benefits supporting well-being at work and at home
Reasonable accommodation support
Equal employment opportunity and inclusive workplace