Patient Navigator

Genomic Life

. Provide initial triage for Genomic Life services related to genetic testing, cancer diagnosis, or caregiver support .

Posted 9/21/2026full-timeSan Diego • California • United StatesMid-LevelSenior💰 $50,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient navigation, evidence-based healthcare, and genetic information management while effectively communicating and collaborating within multidisciplinary healthcare teams. Proficient in managing patient data, adhering to HIPAA and GINA requirements, and utilizing technology to enhance service delivery.

Highest-signal resume keywords

Patient NavigationEvidence-Based Healthcare KnowledgeStrong Verbal And Written Communication SkillsHIPAA ComplianceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Data DocumentationGenetic Testing KnowledgeHealthcare Metrics TrackingAppointment SchedulingMedical Record Management

Soft Skills

EmpathyCultural SensitivityCritical ThinkingInitiativeInterpersonal Skills

Tools & Technologies

Salesforce.comZoomMicrosoft Office

Certifications & Qualifications

Navigation TrainingGW Patient Navigation TrainingACS LION Patient Navigation Training

Industry Keywords

Genomic Life ServicesCancer DiagnosisCaregiver SupportPatient Navigation PrinciplesGINA Requirements

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Provide initial triage for Genomic Life services related to genetic testing, cancer diagnosis, or caregiver support
Serve as the primary point of contact for members accessing benefits and resolve inquiries and issues
Handle member concerns and complaints professionally and empathetically
Initiate personalized navigation services based on patient and program requirements
Maintain current knowledge of evidence-based healthcare and genomic information
Document and verify required patient data using designated tools
Track and monitor metrics and outcomes, collaborate with administration, and report findings to stakeholders
Communicate patient information appropriately to clinical and healthcare teams
Identify barriers to care and connect members with credible resources tailored to their needs
Promote prevention, early detection, screening, and healthy behavior education
Schedule appointments for Clinical Navigators and Genetic Counseling
Request and track medical records
Use active listening and solution-oriented approaches with patients, families, and healthcare teams
Demonstrate empathy, integrity, honesty, compassion, cultural humility, sensitivity, and responsiveness
Participate in collaborative team communication and escalate operational challenges to Clinical Navigation leadership
Adhere to HIPAA privacy and confidentiality practices
Follow GINA requirements and organizational practices for genetic information

Requirements

What you’ll need

Bachelor's degree in public health, biology, or another related field, OR Associate of Science degree with 5 or more years of healthcare-related experience
Experience as a Patient Navigator or similar healthcare role preferred
Navigation Training (GW Patient Navigation Training or ACS LION Patient Navigation Training) preferred
Knowledge of evidence-based healthcare and patient navigation principles
Strong verbal and written communication skills
Ability to work collaboratively in a multidisciplinary healthcare team
Strong interpersonal skills and sensitivity to cultural diversity
Initiative, critical thinking, and self-starter mindset
Detail-oriented, highly organized, and able to manage time and competing priorities
Strong technology skills and ability to learn new technologies
Proficiency in Microsoft Office and Zoom; ability to learn Salesforce.com
Adherence to HIPAA guidelines and GINA requirements

Benefits

Comp & perks

Ongoing professional development
Full-time schedule, Monday-Friday, 8:00 a.m.-5:00 p.m.
Remote or hybrid work arrangement