Loan Coordinator

Genway

. Work alongside Account Executives and Brokers to facilitate the loan process .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in loan processing, documentation management, and client communication while ensuring compliance with industry regulations. Proficient in utilizing Microsoft Suite and maintaining strong customer relationships throughout the loan lifecycle.

Highest-signal resume keywords

Loan Documentation ManagementClient CommunicationMicrosoft Suite ProficiencyCustomer Service PrinciplesCompliance with Industry Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan ProcessingDocument AssemblyInformation VerificationRecord MaintenanceCustomer Needs Assessment

Soft Skills

Clear CommunicationRelationship Management

Tools & Technologies

Microsoft TeamsMicrosoft OutlookMicrosoft WordMicrosoft ExcelEncompass

Industry Keywords

Mortgage WholesaleLoan ComplianceAdministrative ProceduresOffice Systems

About the role

Key responsibilities & impact

Work alongside Account Executives and Brokers to facilitate the loan process
Manage loan documentation and maintain active communication and compliance throughout the loan process
Verify and examine the information and accuracy of loan applications and closing documents
File and maintain loan records
Assemble and compile documents for loan closings
Serve as a point of contact for clients throughout the loan process
Ensure loan processing activities adhere to industry regulations and guidelines
Monitor transactions and support Account Executives
Communicate clearly and confidently in writing, speaking and digital formats
Maintain client needs and relationships as primary work drivers

Requirements

What you’ll need

Knowledge of administrative and office procedures and systems, including word processing and managing files and records
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards and evaluating customer satisfaction
Experience with Microsoft Suite, including Teams, Outlook, Word and Excel
Reliable internet connection
Quiet, professional workspace
Ability to communicate via phone calls, emails and ticketing systems
Ability to sit for long periods and work on a computer
Ability to occasionally pick up and/or move up to 15 pounds
Preferred: Experience with Encompass
Preferred: Working knowledge of Mortgage Wholesale

Benefits

Comp & perks

Fully remote work from the employee’s home or another approved off-site location
Company-provided essential equipment, including computer, headset and webcam
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions