Senior Director, Operations Technology

Genworth

. Set and own the operations technology vision, strategy, architecture, and investment roadmap .

Posted 10/7/2026full-timeUnited StatesSenior💰 $171,000 - $331,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading operations technology strategy, architecture, and modernization efforts, with a strong focus on cloud platforms, microservices, and automation. Proven ability to build and mentor multidisciplinary technology organizations while aligning technology investments with business objectives.

Highest-signal resume keywords

Cloud MigrationMicroservices ArchitectureDevSecOps/CI/CDLeadership in Technology OrganizationsExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringPlatform DevelopmentIntegration EcosystemsData ModernizationAutomation PracticesAI-Enabled CapabilitiesReliability EngineeringEvent-Driven ArchitectureLegacy-to-Modern TransitionsCapital Planning

Soft Skills

Strategic ThinkingInfluencing Without AuthorityMentoringCommunication SkillsNavigating Matrixed Organizations

Tools & Technologies

AzureAWSCloud PlatformsContainersObservability ToolsDigital SolutionsWorkforce Engagement ToolsGovernance FrameworksCybersecurity StandardsVendor Management

Industry Keywords

InsuranceFinancial ServicesRegulated IndustriesOperations TechnologyModern Software Engineering Practices

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityMicroservices

About the role

Key responsibilities & impact

Set and own the operations technology vision, strategy, architecture, and investment roadmap
Advance modern engineering practices across microservices, APIs, event-driven architecture, cloud platforms, DevSecOps/CI/CD, reliability engineering, and platform operations
Apply Azure/AWS cloud platforms, containers, and observability to strengthen platform reliability and scalability
Lead migration from legacy platforms to governed, cloud-based data and analytics capabilities
Translate enterprise modernization priorities into an actionable Operations Technology plan
Build, lead, and scale an engineering organization across Operations Technology
Develop and mentor Operations Technology leaders and build succession strength
Drive modern engineering, integration, delivery, AI, and automation practices
Digitize operations across customer service, claims, call center, and digital solutions
Modernize legacy environments into cloud-ready, API-enabled, modular platforms
Digitize invoices and claims documentation
Deliver workforce engagement tools
Expand automation and straight-through processing
Serve as primary technology partner to Operations and translate strategy into roadmaps and measurable outcomes
Co-create business cases and value propositions for platform investments
Advise senior and executive leaders on practical technology solutions
Align investments with enterprise data, architecture, cybersecurity, and engineering standards
Represent Operations Technology in governance forums and report modernization progress to senior leadership

Requirements

What you’ll need

15+ years of progressive experience in software engineering, platform development, or enterprise technology leadership
Experience delivering at scale in insurance, financial services, or similarly regulated industries
Proven track record modernizing complex, mission-critical platforms and leading large-scale transformations
Experience with cloud migrations, digital platforms, integration ecosystems, core system renewal, and legacy-to-modern transitions
Broad technical expertise across applications, data, infrastructure, cloud platforms, security, integration, and modern software engineering practices
Experience managing large technology budgets, capital planning, and vendor relationships
Proven ability to build, lead, and develop large, multidisciplinary technology organizations
Experience navigating matrixed organizations and influencing without authority
Strong executive communication and presentation skills
Strategic ability to translate complex technology environments into business-aligned roadmaps
Fluency in modern data, automation, and AI-enabled capabilities
Ability to lead through ambiguity while balancing modernization with operational stability
Ability to travel, approximately 25%
This role is not eligible for employment visa sponsorship

Benefits

Comp & perks

Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services
Bonus incentive plan eligibility