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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and team development capabilities, with a focus on strategic client management and operational excellence in PR. Proficient in using KPIs for decision-making and fostering a collaborative team environment.
Highest-signal resume keywords
Leadership SkillsClient ManagementKPI UtilizationTeam DevelopmentGerman Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational PR ExperienceClient DevelopmentChange ManagementMedia Coverage SecuringAI in PR Work
Soft Skills
Emotional IntelligenceExcellent Communication SkillsEntrepreneurial Mindset
Industry Keywords
Agency EnvironmentMid-Market ClientsQuality AssuranceOnboarding ProcessesStrategic Decision-Making
About the role
Key responsibilities & impact- Lead and support the individual development of team members from junior to senior level
- Conduct weekly 1:1s, regular feedback conversations, and create individual development plans
- Maintain an overview of the status of all clients within the team
- Provide strategic support to clients at decision-maker level
- Identify risks, upselling potential, and growth opportunities at an early stage
- Manage team and client planning based on KPIs
- Make, prioritize, and delegate strategic decisions
- Collaborate selectively with the Sales team on new-business pitches
- Work with People & Culture on employee development, onboarding, and recruitment
- Build needs-based team processes and shared routines
- Support the onboarding process
- Take responsibility for quality assurance within the team
- Work exclusively through the team rather than handling clients operationally or leading pitches independently
Requirements
What you’ll need- More than 4 years of experience in operational PR, ideally in an agency environment
- Direct experience managing and developing clients from the mid-market and companies of comparable size
- Proven track record of securing coverage in leading German national and trade media
- Experience with the disciplinary and professional management and development of a team
- Experience with change processes is a plus
- Proven leadership skills
- High emotional intelligence and a genuine interest in people and their development
- Entrepreneurial mindset and a strong understanding of business strategies
- Deliberate and regular use of KPIs to inform strategic decisions
- Excellent communication skills with teams, clients, and stakeholders at different levels of seniority
- Practical experience using AI in PR work
- German at C2 level
- Professional communication skills in English
- Based in Germany
Benefits
Comp & perks- Regular coffee talks and team events, held digitally or in person
- Sparring with your manager, the Head of PR, other Team Leads, the C-suite, or People & Culture
- Permanent employment contract
- Flexible choice of hybrid, remote, or office-based work
- Flexible working hours within core availability hours
- Three freely selectable taxable benefits
- Company pension scheme with a 20% employer contribution to your payments
- Opportunity to work from another EU country for up to 180 days per year
- Regular team events
- 27 days of annual leave from the start, with additional days depending on length of service
- Personal development opportunities, as well as the opportunity to contribute to projects and the development of new services
