Customer Service Agent

GfW Gesellschaft für Wasseraufbereitung mbH

. Act as the first point of contact for learners via email or on site .

Posted 10/28/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong service orientation and effective communication skills to support adult learners in course selection and ensure satisfaction. Proficient in administrative coordination and capable of contributing to business development in India.

Highest-signal resume keywords

Service OrientationFluent English SkillsConfident CommunicationMS Office SkillsAdult Learner Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

PC SkillsMS Office

Soft Skills

Friendly SupportSolution-Oriented ApproachEnthusiasm for Learning

Industry Keywords

Learner SatisfactionCourse SelectionAdministrative CoordinationBusiness DevelopmentChennai

About the role

Key responsibilities & impact

Act as the first point of contact for learners via email or on site
Provide guidance in course selection and support participants with questions
Ensure learner satisfaction through efficient, friendly, and solution-oriented support
Coordinate administrative tasks and contribute to smooth day-to-day operations
Help establish and develop the business in India

Requirements

What you’ll need

Based in Chennai, Tamil Nadu, India
Without professional experience required
Strong service orientation and genuine enthusiasm for working with adult learners
Fluent English skills
German is a plus
Confident and professional communication by email, phone, or in person
Solid PC and MS Office skills
Available Monday to Saturday

Benefits

Comp & perks

Flexible, remote collaboration
High degree of autonomy
Long-term cooperation with potential for growth and development
Supportive and inspiring international team