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Gigged.AI

OT Technical Support Manager

Gigged.AI

. Lead the operational support, maintenance, and resilience of high-availability Operational Technology (OT) systems in the utilities domain .

Posted 10/9/2026contractGlasgow • United KingdomMid-LevelSenior💰 £650 - £750 per dayWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and supporting Operational Technology (OT) platforms, particularly SCADA and DMS systems, while providing strong operational leadership and stakeholder management in high-availability environments.

Highest-signal resume keywords
SCADA System ManagementDMS System ManagementIncident ManagementOperational LeadershipWorkforce Planning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational Technology SystemsIncident ResponseFault DiagnosisVulnerability RemediationHigh-Availability Environments
Soft Skills
Stakeholder ManagementTeam Coaching
Tools & Technologies
Telemetry SystemsData HistoriansCommunications Systems
Industry Keywords
Utilities DomainOperational ResilienceResource Allocation

About the role

Key responsibilities & impact
  • Lead the operational support, maintenance, and resilience of high-availability Operational Technology (OT) systems in the utilities domain
  • Manage and support OT platforms such as SCADA, DMS, data historians, telemetry, and communications systems
  • Lead incident management, fault diagnosis, recovery, and operational resilience in high-availability environments
  • Oversee OT patching, vulnerability remediation, and maintenance activities
  • Allocate resources, map capabilities, and coach the technical team to develop their skills
  • Provide strong operational leadership and manage stakeholder relationships
  • Deliver operational support, maintenance, and resilience of OT systems
  • Manage incident response and service delivery
  • Deliver effective patching and vulnerability remediation
  • Conduct workforce planning and team coaching
  • Engage stakeholders and provide operational leadership

Requirements

What you’ll need
  • Experience in supporting and managing OT platforms, particularly SCADA and DMS systems
  • Knowledge of telemetry systems relevant to OT environments
  • Proven skills in incident management and maintenance within high-availability settings
  • Expertise in workforce planning and technical team development
  • Strong operational leadership and stakeholder management abilities