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Ecosystem Trainer
Girls For Girls Africa Mental Health Foundation. Conduct training when a new clinic, provider or retailer is onboarded onto the platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community development and public health programs, with a strong focus on training and facilitating learning programs. Proficient in managing ecosystems, ensuring compliance, and addressing fraud while effectively collaborating with diverse stakeholders.
Highest-signal resume keywords
Community Development ExperiencePublic Health Programs ExpertiseTraining Of Trainers (ToT)Learning Program DevelopmentFluency In English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community DevelopmentPublic HealthTraining FacilitationLearning Program DevelopmentFraud PreventionInventory TrackingStandard Operating ProceduresCode Of Conduct ComplianceProblem-SolvingInnovation Skills
Soft Skills
Team LeadershipApproachabilityCollaboration
Tools & Technologies
SalesforceMobile ApplicationsMessaging Applications
Industry Keywords
Sexual Reproductive Health (SRH)Ecosystem ManagementTraining ProgramsStakeholder EngagementCompliance
About the role
Key responsibilities & impact- Conduct training when a new clinic, provider or retailer is onboarded onto the platform
- Ensure ecosystem actors understand how Tiko works, their role, standard operating procedures, code of conduct, and relevant policies
- Track inventory of all actors on the platform and whether each actor has sufficient trained personnel
- Update actors when new offers are introduced and train them on access and usage
- Identify, prevent, respond to, and mitigate fraud across assigned ecosystems
- Flag and report suspicious activity or breaches of the code of conduct and standard operating procedures
- Work closely with all actors across Tiko ecosystems
Requirements
What you’ll need- Based in either Hawassa, Ethiopia (mandatory)
- 4+ years of experience in community development and public health programs (SRH)
- Over 3 years working experience in facilitating or training of trainers (ToT)
- Proven experience in developing learning programmes
- Degree in Social Science, Public Health, Community Development, or a related field preferred
- Approachable and works well in a team
- Experience with Salesforce is a plus
- Fluency in English (mandatory)
- Tech-savvy and proficient in mobile, messaging and the use of applications
- Ability to lead a team
- Problem-solving and innovation skills
Benefits
Comp & perks- Benefits and allowances tailored to your location
- Flexible work arrangements, including remote or hybrid options
- A personal development budget of €500 per year
- Unlimited holiday days
- The opportunity to shape a growing, impactful product and leave your mark on how we work
- A culture built on trust, without unnecessary rules or micromanagement