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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in GitLab's capabilities, providing technical consulting and guidance on source code management, continuous integration, continuous delivery, and DevSecOps. Effectively communicates complex technical topics and builds trusted advisor relationships to ensure successful customer implementations.
Highest-signal resume keywords
GitLab Technical ConsultingSource Code ManagementContinuous IntegrationDevSecOps Tools ProficiencyFluency in English and Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Background in Software DevelopmentAgile Planning ImplementationArchitecture DiscussionWorkflow ManagementImplementation Tradeoffs
Soft Skills
Strong Time ManagementPrioritization SkillsClear Communication
Tools & Technologies
DevSecOps ToolsZoomGitLab
Industry Keywords
Customer SuccessPost-Sales EnvironmentTechnical AdvisorWorkshops and DemosReusable Technical Content
About the role
Key responsibilities & impact- Help customers obtain measurable value from GitLab after the sale through technical product expertise and best-practice guidance
- Deliver GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements
- Provide technical consulting through Zoom calls and email during the post-sales journey
- Guide customers on source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning implementation
- Provide technical and architectural guidance connecting GitLab capabilities to customer outcomes
- Collaborate with Customer Success Managers, Account Executives, and Renewals Managers
- Develop and deliver workshops, demos, and reusable enablement content
- Build and maintain specialty competency in technologies aligned with GitLab's market focus
- Contribute to GitLab documentation, YouTube content, and Digital Journey enablement programs
- Build trusted advisor relationships, enable successful implementations, and create reusable technical content
Requirements
What you’ll need- Fluency in English and Spanish
- Trilingual English, Spanish, and Brazilian Portuguese is a strong plus
- Located in the United States, Mexico, and Brazil
- Experience supporting GitLab use cases such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning
- Proficiency with DevSecOps tools or adjacent technical tooling
- Technical background in software development or systems engineering
- Ability to discuss architecture, workflows, and implementation tradeoffs
- Ability to communicate complex technical and organizational topics clearly in writing and live settings
- Experience as a trusted technical advisor to customer and business stakeholders in a post-sales environment
- Strong time management and prioritization skills
- Ability to manage multiple customer engagements and cross-functional requests in a pooled model
- Continuous learning through training, certification, documentation, or reusable examples
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Incentive pay targeted at up to 100% of the offered base salary