Demo Architect

GitLab

. Build and maintain tools, applications, and workflows supporting demos, workshops, trials, and internal test environments .

Posted 10/8/2026full-timeRemote • United Kingdom, Ireland, Germany, SpainMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and maintaining tools and applications that enhance customer experiences, with a strong focus on automation, reliability, and documentation. Proficient in collaborating with cross-functional teams to deliver effective technical solutions and improve workflows.

Highest-signal resume keywords

Software DevelopmentAutomationInfrastructure ProvisioningCollaboration with Technical StakeholdersTechnical Demo Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentAutomationInfrastructure ProvisioningMonitoring ToolsDocumentationUsability DesignTechnical Workshop CreationTroubleshootingProduction-Grade Software DeliverySystems Engineering

Soft Skills

CollaborationCommunicationProblem-SolvingIndependenceAdaptability

Industry Keywords

Technical DemosWorkshopsPre-SalesCustomer SuccessSolutions ArchitectureSales EnablementRemote WorkAsynchronous EnvironmentGitLabInternal Tools

About the role

Key responsibilities & impact

Build and maintain tools, applications, and workflows supporting demos, workshops, trials, and internal test environments
Expand the Demo Architect Portal to improve automation, self-service, and scalability
Provision and support infrastructure for hands-on customer experiences across GitLab.com, demo instances, and internal environments
Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering
Document go-to-market workflows and automate time-consuming steps
Create technical workshop assets and enablement content for pre-sales and technical selling
Advise on sales opportunities requiring specialized technical demo support or custom solutions
Improve presenter experience by reducing manual setup and simplifying demo workflows
Support internal teams using demo or test infrastructure
Troubleshoot urgent demo/workshop environment issues and communicate status to stakeholders

Requirements

What you’ll need

Experience building software, systems, or internal tools that support technical users or business teams
Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation
Ability to work across application development and infrastructure, with comfort navigating provisioning, automation, and service workflows
Familiarity with monitoring/observability tools
Ability to communicate and collaborate with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering
Understanding of designing and iterating solutions for usability and repeatability
Ability to operate independently in a remote, asynchronous environment
Willingness to travel periodically for team offsites and occasional in-person planning/whiteboarding sessions
Exposure to technical demos, workshops, trials, or enablement assets and/or interest in learning the pre-sales context
Transferable experience from software engineering, site reliability engineering, systems engineering, solutions architecture, or similar technical paths

Benefits

Comp & perks

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave