FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and scaling community programs, leveraging data-driven insights to enhance member engagement and advocacy. Proficient in designing comprehensive member journeys and coordinating cross-functional workflows to ensure seamless event experiences.
Highest-signal resume keywords
Community BuildingEvent PlanningMarketing AutomationCross-Functional CollaborationData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community ProgramsMembership ProgramsEvent DeliveryLifecycle MarketingCRM SystemsWeb AnalyticsCampaign MeasurementProgramming StrategyAudience EngagementAutomated Workflows
Soft Skills
Strong Writing SkillsSound JudgmentCollaboration
Tools & Technologies
AI IntegrationMarketing Calendar
Industry Keywords
Member ExperienceCustomer EngagementAdvocacyPeer NetworksEvent Participation
About the role
Key responsibilities & impact- Shape SELF's strategy and growth plans to attract the right audiences and strengthen engagement and advocacy
- Lead programming and audience experience for SELF events and chapters, including purpose, format, agenda, speakers, and follow-up
- Partner with program operations and event teams on logistics and delivery
- Design the full member experience, including automated journeys and cross-functional workflows
- Connect invitations, onboarding, event follow-up, ongoing engagement, and reporting so programs scale without losing personalization
- Build SELF's annual programming and marketing calendar
- Coordinate community experiences with GitLab's broader campaigns, launches, field activities, and marketing priorities
- Use AI to automate workflows, understand member feedback, personalize content, and support decision-making while reviewing outputs and handling member data responsibly
- Partner with Sales and Customer Success to identify priority accounts and customer champions
- Build paths for members, speakers, and peer leaders to join and contribute to community programs
- Collaborate with executive teams, cross-functional partners, and external community partners
- Track, measure, and iterate on membership growth, event participation and quality, activation, retention, satisfaction, priority-account engagement, and advocacy
Requirements
What you’ll need- Experience building or scaling communities, membership programs, or peer networks
- Ability to turn strategy into a clear growth plan, annual programming and marketing calendar, and coordinated member journey
- Understanding of how community, customer engagement, advocacy, and account growth reinforce one another
- Experience partnering closely with sales teams to identify priority accounts and customer champions and engage them in relevant programs
- Experience planning and delivering both virtual and in-person events, including community events
- Ability to connect audience selection, programming, speaker engagement, and follow-up to member value and measurable outcomes
- Familiarity with lifecycle marketing, marketing automation, CRM systems, web analytics, or campaign measurement
- Strong cross-functional collaboration and writing skills
- Ability to use member research, event feedback, engagement data, and marketing results to make decisions and improve programs
- Sound judgment and ability to balance ownership of SELF with marketing support for other community programs
- Team members are expected to incorporate AI into their daily workflows
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
