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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in information security with a focus on customer-facing roles, contract negotiation, and compliance with security frameworks. Capable of developing security content and providing strategic recommendations to enhance customer security practices and drive revenue growth.
Highest-signal resume keywords
Information Security ExpertiseContract NegotiationSecurity Frameworks KnowledgeCloud Security UnderstandingExceptional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Security FrameworksSOC 2ISO 27001GDPRCCPADevSecOpsRisk AssessmentContract ReviewSecurity Content CreationCustomer Assurance Activities
Soft Skills
CollaborationMentoringProblem SolvingCommunicationNegotiation
Certifications & Qualifications
CISSPCISACISMCCSPISO 27001 Lead ImplementerCIPPCIPM
Industry Keywords
SaaS SecurityRegulatory ComplianceRisk ManagementSecurity PracticesCustomer Assurance
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as the primary security point of contact for enterprise customer questions, requests, and concerns
- Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls
- Build and maintain templates, playbooks, fallback positions, and training to simplify and accelerate negotiations
- Facilitate customer assurance activities through the Customer Assurance Activities Service Desk
- Provide escalation support for complex security questionnaires, RFPs, and risk assessments
- Perform comprehensive contract reviews for customer agreements and vendor relationships
- Analyze security and compliance clauses in legal documents
- Provide risk-based recommendations and remediation guidance for contractual security requirements
- Partner with Legal, Sales, Product, and Procurement teams to negotiate security-related contract terms
- Manage escalations, collaborate across teams, and develop solutions to enable business partners to close deals
- Document and track contract-related security obligations
- Develop internal and external security content, including blog posts, whitepapers, technical standards, and field sales enablement training materials
- Track the evolving regulatory landscape and identify solutions for customer trends and improvement areas
- Build and strengthen GitLab’s security brand within the industry
- Maintain and enhance GitLab’s Trust Center and self-service security resources
- Provide strategic recommendations based on customer security concerns in support of revenue growth
- Participate in Quarterly Business Reviews to inform product and security roadmap decisions
- Mentor and guide Security Assurance team members
- Drive continuous improvement of Field Security processes and documentation
- Design and implement solutions enabling Sales-facing teams to discuss security topics with customers
Requirements
What you’ll need- 10+ years of experience in information security, with at least 5 years in customer-facing security roles
- Deep expertise in security frameworks and standards such as SOC 2, ISO 27001/27017/27018/42001, FedRAMP, and NIST CSF
- Expertise in GDPR, CCPA, DORA, and EU AI Act
- Proven track record of contract negotiation and security/privacy agreement reviews
- Exceptional written and verbal communication skills with ability to translate complex technical concepts for diverse audiences
- Experience creating security content, including blogs, whitepapers, and presentations
- Strong understanding of cloud security, SaaS security models, and DevSecOps practices
- Experience working cross-functionally with Sales, Legal, Product, and Engineering teams
- Ability to balance security risk with business objectives
- Experience speaking at conferences is a plus
- Preferred: one or more relevant certifications such as CISSP, CISA, CISM, CCSP, ISO 27001 Lead Implementer/Auditor, or CIPP/CIPM
- Equivalent demonstrated experience is equally valued
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
