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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and operating production software, with strong capabilities in Python and TypeScript development, API design, and integration of enterprise systems. Proficient in using coding agents and cloud infrastructure to deliver high-quality applications and workflows.
Highest-signal resume keywords
Production Software DevelopmentPython Development with FastAPI or FlaskTypeScript Development with Vue or ReactAWS Infrastructure ManagementAPI Design and Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PythonTypeScriptFastAPIFlaskVueReactAPI DesignAWS ECSTerraformDocker
Soft Skills
MentoringCollaborationCommunication
Tools & Technologies
Claude CodeGitLab DuoGitLab CI/CDMCP ServersREST APIsGraphQL APIsOkta
Industry Keywords
Enterprise SystemsCustomer SuccessDigital SuccessProfessional ServicesTraining
Tech Stack
Tools & technologiesAWSDockerFlaskGraphQLPythonReactTerraformTypeScriptVue.js
About the role
Key responsibilities & impact- Use Claude Code, GitLab Duo, and other coding agents for planning, implementation, refactoring, testing, reviews, and documentation
- Build and maintain the team's agent harness, including AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and CI checks
- Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding
- Build MCP servers and connectors for GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems
- Add evaluations, tracing, and human-in-the-loop checkpoints for measurable, auditable, and safe agents
- Evolve the CX Application Platform gateway, AWS infrastructure, Terraform configuration, application scaffold, and deployment path
- Own applications including PS Compass, Congregate, GitLab University, and integrations
- Ship production-quality Python and TypeScript through GitLab CI/CD with tests, observability, security review, and runbooks
- Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training
- Help CX team members bring applications to production and turn field learning into reusable implementations and enablement
- Contribute upstream to GitLab and share product feedback with Product and Engineering
- Mentor engineers and non-engineers on agentic development
Requirements
What you’ll need- Experience building and operating production software and owning multi-quarter work from ambiguity to production
- Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work
- Experience building with large language models beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations
- Strong Python skills with FastAPI or Flask
- TypeScript skills with Vue or React
- API design, authentication, authorization, and secure handling of customer and business data
- Hands-on experience with AWS ECS, RDS, Lambda, Terraform, Docker, and applications running behind SSO such as Okta
- Experience integrating enterprise systems through REST and GraphQL APIs
- Fluency with Git, merge requests, and CI/CD
- Experience translating non-engineering stakeholders' workflows into technical plans
- Experience writing asynchronous design documents, decision records, and enablement materials
- Alignment with GitLab's values and willingness to use GitLab for your own work
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave