Senior Director, Global SME Solutions Architecture

GitLab

. Set the strategy, operating model and global standards for the SME organization .

Posted 10/7/2026full-timeRemote • United StatesSenior💰 $244,200 - $409,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and scaling Solutions Architecture teams within enterprise SaaS environments, leveraging strong relationships with Product and Engineering leaders to drive product strategy and organizational transformation. Proficient in utilizing AI for deal research and enhancing technical evaluations, while fostering a culture of mentorship and development among regional managers.

Highest-signal resume keywords

Second-Line Leadership ExperienceSolutions Architecture Team BuildingApplication Security KnowledgeCloud Platform ProficiencyExecutive Presence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solutions ArchitectureSales EngineeringTechnical Team DesignApplication SecurityCloud PlatformsKubernetesAI-Assisted DevelopmentMetrics and KPIs DevelopmentOrganizational Change LeadershipData Analysis

Soft Skills

MentoringRelationship BuildingSelf-StartingEntrepreneurial ApproachLeading Through Ambiguity

Tools & Technologies

AWSGCPAzureSASTDASTSCAAI Tools

Industry Keywords

Enterprise SaaSDevSecOpsTechnical EvaluationsCustomer SuccessProduct Management

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformKubernetes

About the role

Key responsibilities & impact

Set the strategy, operating model and global standards for the SME organization
Build the resourcing model from product-level bookings and consumption targets
Act as the field's senior partner to Product Management and Engineering, shaping roadmap, launch readiness and early-access programs
Hire, mentor and develop regional SME Managers and the full global team through them
Own the engagement model with regional SA Senior Directors, Post-Sales SAs and Customer Success
Create and improve processes, metrics and KPIs for technical evaluations, workshops, demos and Proofs of Value
Partner with CRO staff, regional sales leaders and AVPs on product-category performance, forecast risk and competitive strategy
Drive field readiness for new product launches with Product Marketing and Enablement
Build relationships with key customers at technical sponsor and executive level
Use AI for deal research, demo creation, PoV automation and knowledge sharing
Drive organizational transformation by identifying gaps, building structure and leading change
Measure global product-category attainment, consumption growth, technical-win-to-production time, SME coverage, account-team capability, product feedback impact, hiring, manager development, engagement and retention

Requirements

What you’ll need

5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization
Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools
A record of tying technical-team design to bookings and consumption outcomes, with the data to show it
Ability to lead through ambiguity and rapid organizational change
Strong relationships with Product and Engineering leaders, and a history of shaping roadmap from field insight
Fluency across the software development lifecycle, application security (SAST, DAST, SCA), cloud platforms (AWS, GCP, Azure), Kubernetes and AI-assisted development, including LLM evaluation and production deployment patterns
Executive presence with technical practitioners, managers and C-level stakeholders
Proven ability to partner across Sales, Partners, Product, Engineering, Marketing, Customer Success and Professional Services
Self-starting, entrepreneurial approach

Benefits

Comp & perks

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave