Senior Manager, Deal Desk

GitLab

. Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region .

Posted 10/8/2026full-timeRemote • Ireland, Spain, United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Deal Desk operations, with a strong focus on SaaS pricing models, revenue operations, and cross-functional collaboration. Proven ability to drive deal quality and pricing effectiveness while managing complex transactions in a multi-country EMEA environment.

Highest-signal resume keywords

Deal Desk ManagementSaaS Pricing ModelsRevenue OperationsCross-Functional CollaborationStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Deal DeskPricing StrategyRevenue RecognitionApproval WorkflowsEscalation PathsDeal Review ProcessesCRM OperationsCPQ-Enabled QuotingAudit ReadinessBookings Policy

Soft Skills

Emotional IntelligenceCustomer-Focused MindsetSolutions-Oriented ApproachInfluencing StakeholdersDriving Alignment

Industry Keywords

Enterprise SaaSQuote-to-Cash FunctionComplex TransactionsCommercial StrategyNon-Standard Sales Motions

About the role

Key responsibilities & impact

Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region
Own the end-to-end service model for Deal Desk and Order Management across EMEA
Serve as the regional escalation point for complex, non-standard, and strategic transactions
Partner with the Global Deal Desk leader and peer regional managers to align EMEA practices with global policy and regional requirements
Advise Sales leadership on deal quality, pricing discipline, exception handling, and commercial strategy
Create and deliver executive-ready insights on deal quality and pricing effectiveness
Ensure complex deal structures are operationalized in downstream systems and processes, with handoffs into billing, fulfillment, revenue recognition, and customer-facing execution

Requirements

What you’ll need

Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS, ideally with EMEA or multi-country exposure
Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders
Solid understanding of SaaS pricing models, including per-seat, tiered, multi-year, and usage-based pricing
Working knowledge of bookings policy, revenue recognition principles, audit readiness, and public-company compliance requirements
Experience operating or improving approval workflows, escalation paths, SLAs, deal review processes, and CRM or CPQ-enabled quoting operations
Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions common in EMEA
Strong communication skills, with the ability to tell a clear story from data, influence stakeholders, and drive alignment in ambiguous situations
Customer-focused, solutions-oriented mindset with strong emotional intelligence and experience leading a regional team through change

Benefits

Comp & perks

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave