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Senior Professional Services Engineer – PubSec
GitLab. Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering Professional Services engagements, including installation, migration, and training for GitLab, while effectively managing multiple projects and providing technical guidance. Holds active TS/SCI clearance and possesses strong skills in infrastructure as code practices.
Highest-signal resume keywords
Infrastructure As CodeGitLab DeploymentTerraformAnsibleTS/SCI Clearance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InstallationMigrationTrainingAdvisory ServicesProject ManagementTechnical GuidanceDocumentationKnowledge TransferConfiguration As CodeAI Integration
Soft Skills
MentoringCollaborationCommunicationProblem-SolvingLeadership
Tools & Technologies
GitLabTerraformAnsiblePackerPuppetChef
Industry Keywords
Public SectorSCIFUtilization GoalsDelivery GoalsCustomer Engagement
Tech Stack
Tools & technologiesAnsibleChefNode.jsPackerPuppetTerraformTypeScript
About the role
Key responsibilities & impact- Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule.
- Plan and execute GitLab deployments across architectures from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices.
- Oversee and perform migrations from multiple source systems to GitLab SaaS or self-managed GitLab.
- Provide technical guidance across the GitLab feature stack and recommend best practices.
- Partner with project managers and engagement managers to improve delivery consistency and keep work on schedule.
- Manage and deliver multiple customer projects simultaneously while meeting utilization and delivery goals.
- Mentor and assist other Professional Services Engineers.
- Collaborate with GitLab product and engineering teams to remove customer blockers and improve features and delivery processes.
- Act as a feedback loop by communicating customer insights to product and engineering teams.
Requirements
What you’ll need- Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef.
- Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
- Active Secrets or TS/SCI clearance or other is required for this role due to the nature of the customers you’ll support.
- Occasional travel to SCIF sites as needed.
- Desirable locations - DC Metro, GA, TX, AL, CO or UT.
- Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position.
- Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements.
- Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer.
- Team members are expected to incorporate AI into their daily workflows.
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave