Senior Security Technical Program Manager – Fraud & Abuse

GitLab

. Be the connection between T&S, Engineering, Product, Legal, Finance and other teams to build, track, and drive cross functional fraud and abuse mitigation through to completion .

Posted 11/5/2026full-timeRemote • United States, CanadaSenior💰 $139,200 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical program management and fraud prevention, with a strong focus on cross-functional collaboration and the ability to translate fraud trends into actionable business cases. Proficient in leveraging AI for risk identification and maintaining security across platforms.

Highest-signal resume keywords

Technical Program ManagementFraud Prevention ControlsCross-Functional LeadershipFraud and Abuse PatternsClear Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud Risk ManagementTechnical FluencyWeb ApplicationsAPIsIdentity and AuthenticationBilling SystemsSubscription SystemsData Metrics DefinitionCost-Quantified RequirementsProject Management

Soft Skills

Ownership MindsetBias for ActionSound JudgmentConcise CommunicationStakeholder Engagement

Industry Keywords

Trust & SafetySaaSMarketplacePaymentsChargebacksAccount VerificationAbuse CampaignsRisk OperationsAsynchronous EnvironmentHigh-Impact Incidents

About the role

Key responsibilities & impact

Be the connection between T&S, Engineering, Product, Legal, Finance and other teams to build, track, and drive cross functional fraud and abuse mitigation through to completion
Turn abuse and fraud trends into proposed defense measures and work with stakeholders to gain buy-in, and drive projects to completion through cross functional leadership
Have an ownership mindset and bias for action to keep GitLab secure
Turn abuse trends into prioritized, cost-quantified requirements and business cases that product teams can act on
Leverage AI to build early identification and triage of fraud and abuse risks across GitLab
Partner with Finance and Billing on fraud prevention controls, including payment fraud, chargebacks, and account verification
Define metrics for abuse and fraud exposure, and report program status, costs, and outcomes to security and business leadership
Identify, triage and prioritize Safety & Trust abuse campaigns and operational work and ensure high-impact incidents are escalated

Requirements

What you’ll need

5+ years in technical program management, security program management, or trust & safety, fraud, or risk operations, including hands-on experience with fraud or abuse at a SaaS, platform, marketplace, or payments company
A track record of driving cross-functional fixes to completion without direct authority over the teams doing the work
Working knowledge of common fraud and abuse patterns, such as account takeover, free-tier and trial abuse, payment fraud and card testing, bot signups, and spam and phishing
Technical fluency with web applications, APIs, identity and authentication, and billing or subscription systems, enough to discuss implementation tradeoffs with engineers
Clear, concise written communication suited to an all-remote, asynchronous environment
Sound judgment balancing fraud and abuse risk against friction for legitimate users and customers

Benefits

Comp & perks

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave