Product Associate – Product Manager, Training & Enablement

GiveDirectly

. Turn new survey designs, program changes, and system releases into training materials, live training sessions, demo videos, release notes, and internal communications .

Posted 9/29/2026full-timeRemote • Kenya, Uganda, Mozambique, Malawi, Rwanda, Democratic Republic of the CongoJuniorMid-Level💰 $46,930 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in creating and delivering training materials and sessions, with proficiency in English, Portuguese, and French. Capable of translating complex system changes into accessible instructions while managing multiple stakeholder requests effectively.

Highest-signal resume keywords

Training Material ProductionLive Training DeliveryBilingual CommunicationField ExperienceProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Material DevelopmentInstructional DesignScreen-Capture Video ProductionSalesforce DocumentationTranslation Management

Soft Skills

Emotional IntelligenceProblem SolvingOrganizational SkillsInclusivity FosteringSelf-Direction

Industry Keywords

Cash TransferHumanitarianSurvey OrganizationField OfficerData Collection

About the role

Key responsibilities & impact

Turn new survey designs, program changes, and system releases into training materials, live training sessions, demo videos, release notes, and internal communications
Build practical training decks, job aids, quick-reference sheets, and step-by-step guides for field use
Write communications tailored to Country Directors, Program Directors, Field Managers, Assistant Field Managers, and Field Officers
Deliver training sessions in person or remotely and record screen-capture demo videos
Write and maintain release notes and change documentation for common Salesforce builds
Produce or adapt materials across English, Portuguese, and French, and manage translation support
Provide ad-hoc support to the Program Design team, including briefings, deck editing, meeting notes, action tracking, and cross-country follow-up
Identify recurring field questions, unclear designs, and workarounds, and feed insights back to design owners
Support the 2027 common Salesforce build rollout and 2028 pilot materials
Travel approximately once per quarter at minimum, with additional travel during rollout waves, to deliver training and observe field use
Report to Carolina Toth, Senior Director, Product

Requirements

What you’ll need

Prior experience as a Field Officer, or in a directly equivalent frontline data-collection or enrollment role, at GiveDirectly or a comparable cash transfer, humanitarian, or survey organization
Excellent written English: clear, short, and organized
Professional working proficiency in Portuguese or French, including written
Experience producing training or instructional material, and delivering training live to groups
Ability to translate technical or system changes into plain, practical instruction without losing the parts that matter
Organized and self-directed enough to run a queue of requests from several stakeholders, and to say clearly when it is over capacity
Willingness to travel to field sites, including rural and low-infrastructure locations
Exceptional alignment with GiveDirectly Values and active demonstration of emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity

Benefits

Comp & perks

Bonus at Target Performance: 10% (~$4,693, with potential for upside)
Benefits stipend may be used to cover benefits or taken as additional taxable income
Fully remote work
Professional growth opportunities
Generous and equitable compensation policy
No negotiation policy intended to support equitable pay