Business Systems Specialist

GKN Aerospace

. Serve as the primary point of contact for end-user support .

Posted 10/14/2026full-timeGarden Grove • California • United StatesMid-LevelSenior💰 $90,153 - $112,691 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting and optimizing ERP systems, particularly Infor LN, within manufacturing environments. Proficient in troubleshooting, data analysis, and process improvement while effectively communicating with diverse stakeholders.

Highest-signal resume keywords

ERP System SupportInfor LN ExperienceManufacturing Business ProcessesAnalytical Problem-SolvingUser Training and Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ERP System SupportData AnalysisTroubleshootingBusiness Process ImprovementReporting SolutionsSQL ServerMaterial ManagementProduction ControlInventory ControlEngineering Change Management

Soft Skills

Effective CommunicationIndependent WorkJudgmentMulti-Priority Management

Tools & Technologies

AS/400IQueryQuery/400DBUDFURPG/400RPG ILECOBOL/400CLERP Integrations

Certifications & Qualifications

U.S. Person Status (ITAR)

Industry Keywords

Aerospace ManufacturingCompliance InitiativesManufacturing Part TraceabilityBOMSOP

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Serve as the primary point of contact for end-user support
Troubleshoot ERP, PLM, and business process issues
Investigate, analyze, and resolve system incidents and application issues
Gather, analyze, and document business requirements
Support Manufacturing Part, BOM, and SOP traceability, validation, reporting, and data integrity initiatives
Analyze business processes and recommend system and process improvements
Coordinate issue tracking, testing, deployment, and resolution activities
Support implementation, configuration, testing, and deployment of functionality, enhancements, upgrades, and process improvements
Develop and maintain ERP reports, queries, dashboards, and data extracts
Create and maintain process documentation, work instructions, training materials, and system procedures
Provide user training, knowledge transfer, and ongoing guidance
Monitor applications and business processes for performance, data quality, compliance, and stability
Participate in month-end and year-end reporting and closing activities
Support audits, compliance initiatives, and documentation reviews
Collaborate with vendors, consultants, auditors, and business partners
Drive continuous improvement across manufacturing, ERP, and PLM systems
Support users across multiple U.S. time zones as needed

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent combination of education and experience
5 years of experience supporting enterprise manufacturing ERP systems, preferably within an aerospace or manufacturing environment
5 years of experience with Infor LN or a comparable enterprise manufacturing ERP platform
Strong understanding of manufacturing business processes, including material management, production, inventory control, engineering change management, and reporting
Proven analytical, troubleshooting, and problem-solving skills
Ability to communicate effectively with technical and non-technical stakeholders
Ability to work independently, manage multiple priorities, and exercise sound judgment
U.S. Person status as defined by ITAR regulations
Preferred: experience supporting aerospace manufacturing systems and business operations
Preferred: experience with AS/400, American Software Incorporated ERP systems, iQuery, Query/400, DBU, DFU, RPG/400, RPG ILE, COBOL/400, CL, SQL/400, SQL Server, ERP integrations, reporting solutions, data analysis, enterprise business applications, and geographically dispersed or remote teams

Benefits

Comp & perks

Training opportunities
Diversity, inclusion, and belonging commitment
Accessible recruitment process and reasonable adjustments