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Site Quality Manager
GKN Aerospace. Lead planning, implementation, assurance and continuous improvement of the site Quality Management System and Business Management System .
About the role
Key responsibilities & impact- Lead planning, implementation, assurance and continuous improvement of the site Quality Management System and Business Management System
- Support and assure Product Safety, Product Quality and Customer Satisfaction through zero-defect quality planning and effective product realisation
- Provide expert guidance, governance and leadership as a member of the Site Leadership Team
- Foster a culture of quality across all site activities
- Lead Cost of Poor Quality reduction initiatives
- Drive 8D/RCCA investigations and facilitate complex A3 problem-solving
- Plan and assure Quality resources and capability development
- Ensure QMS/BMS and product quality compliance with industry standards, aviation safety laws, regulatory requirements, customer requirements and GKN Global Standards
- Analyze QMS/BMS data, process performance, corrective-action timeliness, trends and KPIs for Management Review
- Schedule, conduct, report and resource audits, including customer, regulatory, third-party, product and production-process audits
- Lead customer and certification-body audits and support resolution of audit findings
- Represent the certified entity and site Quality matters with customers, certification bodies and aviation authorities
- Coach the site on adoption and local tailoring of GKN Aerospace Global Standards
- Manage QMS/BMS system requirements, processes, controls and related training
- Record and improve Quality KPIs, Quality Escapes and Cost of Poor Quality
- Manage continuous improvement and integration of new regulatory/specification requirements
- Hold responsibility, where applicable, for product compliance with airworthiness regulations and approval of product conformance documentation such as EASA Form 1 and Certificates of Conformity
- Provide guidance and escalation support for delegated Quality authorities and arbitrate conflicts with line management
- Coach and develop the Quality function and support succession planning
Requirements
What you’ll need- Qualifications in Business Management and/or Quality Management, such as a university degree, master’s degree, or Certificate in Management, or an Engineering/Technical degree, with proven experience in a manufacturing Quality environment
- Knowledge, experience and training in ISO 9001, AS/EN/JISQ9100, aviation regulations including EASA, FAA and CAA, and customer quality requirements
- Experience developing, deploying and maintaining QMS/BMS
- Experience overseeing and validating manufacturing operations training, work instructions and Quality controls, including processes, inspection and testing
- Understanding of risk-based methodology and Human Factors
- Knowledge, experience and training in APQP and its application
- Effective use of ISO 9001 Process Effectiveness Assessment Report (PEAR) and processes defined within AS 9101
- Knowledge of ISO 19011 and process- and risk-based audit planning and execution
- Practical knowledge and experience using IAQG OASIS and Nadcap eAuditnet databases
- Experience developing people and building a robust Quality Culture
- Knowledge of industry Quality forums including IAQG, AESQ and NADCAP
- Strong problem-solving knowledge, including 8D/RCCA
- Desirable: AS13100 deployment and sustained application
- Desirable: aviation regulatory requirements including Part 21G, Part 21J, Part 145 and FAA Part 183
- Desirable: commercial awareness
- Desirable: Six Sigma, Lean Manufacturing and continuous improvement skills
- Desirable: experience dealing with customers, certifying bodies and suppliers
- Desirable: knowledge of IAQG SCMH
- Desirable: process management and risk management principles in QMS/BMS planning, development and assurance
- Desirable: APQC knowledge or experience with process classification frameworks
- Desirable: AATT/IRCA training on AS9100 and/or AS9110
- Desirable: knowledge, experience and training in Lean and its application
- Strong collaborative leadership, coaching, mentoring, communication, presentation and stakeholder-influencing skills
- UK National Security Vetting (UKNSV) Security clearance (SC) required
- Usually resident in the UK for a minimum of 5 years for SC clearance, with individual case assessment
- Flexibility for regional travel and occasional international travel
Benefits
Comp & perks- Competitive salary dependent on experience
- Comprehensive benefits package including annual bonus and car allowance
- Industry Leading Pension Scheme with employer matching contributions up to 8% on a 1:1.5 basis
- Life Assurance at 8 x salary
- 185 hours holiday plus bank holidays
- Income protection
- Shopping discounts
- Cycle To Work Scheme
- Employee Assistance Programme
- Virtual GP Clinic for you and immediate family
- Electric Vehicle salary sacrifice scheme including insurance, servicing, maintenance and roadside assistance
- Free onsite parking
- Local gym discount
- Free airport parking
- Enhanced family friendly leave
- Collaborative, dynamic working environment
- Learning and development opportunities
- Regional travel and occasional international travel