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Gladly

Senior FP&A Analyst

Gladly

. Own the operating expense plan end to end, including department budgets, software, and consulting spend .

Posted 9/26/2026full-timeRemote • ColombiaSenior💰 $50,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own the operating expense plan end to end, including department budgets, software, and consulting spend
  • Partner with business leaders to review budget vs. actuals and support spending decisions
  • Build models, processes, and planning systems to improve forecasting
  • Use AI to automate repetitive work and connect systems
  • Help define spend-efficiency metrics for an AI-first company
  • Provide opex and headcount insight for annual planning, reforecasts, and leadership and board reporting
  • Report to the Director of FP&A and collaborate with the FP&A Manager
  • Partner with Marketing, Product & Engineering, and operating leaders across the company

Requirements

What you’ll need
  • 4 to 6 years of experience in FP&A, corporate finance, accounting, consulting, or a related analytical role
  • Hands-on ownership of an operating expense budget and a budget vs. actuals process
  • Strong Google Sheets skills and ability to build clear, structured models from scratch
  • Solid understanding of the three financial statements and operating expenses through the P&L
  • Experience partnering with non-finance budget owners
  • Ability to work with autonomy and prioritize effectively
  • AI-first, builder's mindset and enthusiasm for automating repetitive work
  • Professional English fluency, written and spoken
  • Experience with NetSuite and Ramp is preferred
  • Experience with Runway, Adaptive, Pigment, or Anaplan is a plus
  • B2B SaaS or AI company experience is a plus

Benefits

Comp & perks
  • Competitive salaries
  • Stock options
  • Comprehensive benefits
  • Generous paid time off
  • Parental leave
  • Home office stipends
  • Fully remote work environment
  • Opportunities for in-person team gatherings
  • Professional growth opportunities
  • Inclusive workplace
  • Daily use of AI tools