Junior IT Support Engineer

Glenveagh Properties plc

. Troubleshoot system and network problems, diagnose and solve hardware/software faults, and escalate to the Head of IT when necessary .

Posted 9/17/2026full-timeMaynooth • IrelandJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Active Directory, Office 365, and Azure while providing exceptional IT support in a construction environment. Strong problem-solving abilities and effective communication skills are essential for delivering high-quality IT services.

Highest-signal resume keywords

Active Directory ManagementOffice 365 AdministrationAzure ProficiencyHardware/Software TroubleshootingCustomer-Focused Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT SupportSystem TroubleshootingApplication InstallationNetwork MonitoringDocumentation DevelopmentDevice ConfigurationService Automation

Soft Skills

Effective CommunicationTeam CollaborationProactive MindsetCustomer Service Orientation

Tools & Technologies

Office 365Active DirectoryAzureMobile DevicesPrinters

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Construction EnvironmentField-Based IT SupportIT Service Delivery

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Troubleshoot system and network problems, diagnose and solve hardware/software faults, and escalate to the Head of IT when necessary
Manage the Glenveagh Active Directory infrastructure and Office 365 application suite
Install and configure applications and hardware when required
Design and develop solutions to automate delivery of IT services and solutions
Build, develop, and maintain comprehensive documentation, diagrams, and written instructions for deployed systems and services
Monitor and maintain systems, printers, mobile devices, and networks across Glenveagh sites
Support setup and delivery of IT services on new sites
Work closely with site resources to ensure IT services are maintained and reliable
Establish effective working relationships with Glenveagh professionals to deliver reliable, responsive, and high-quality IT services

Requirements

What you’ll need

Proven experience in an IT support role, preferably in a construction or field-based environment
Proficiency in managing Active Directory, Office 365 Admin, and Azure
Strong hardware and software troubleshooting skills
Experience with building and configuring laptops, desktops, and mobile devices
Excellent communication skills, with the ability to explain technical concepts to non-technical users
Valid driver’s license and willingness to travel to construction sites
Ability to work effectively within a team environment
Strong problem-solving skills with a customer-first mindset
Commitment to maintaining a safe and inclusive working environment
Proactive and solution-oriented mindset with willingness to go the extra mile
Openness to new technologies and methodologies to enhance efficiency and effectiveness

Benefits

Comp & perks

Competitive salary in one of Ireland’s fastest growing PLCs with regular compensation reviews
Performance related bonus
Comprehensive health insurance for you and your dependents
Contributory pension scheme
Tax saver travel and bike to work
Paid volunteering days
Continuous Professional development (CPD) programme & funding
Employee Assistance Programme
Long term illness cover
SAYE (Save As You Earn) Scheme
Peace of mind with life assurance
Family friendly policies including flexible parental leave, fertility leave, and paid maternity and paternity leaves
Employee committees - Employee Network Groups, Sports and Social, Great Place to Work
An exciting Wellbeing Programme with events and activities running throughout the year both online and in-person