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Consumer Lending Title Specialist I, II, III
Global Credit Union. Provide prompt, professional, knowledgeable, and courteous member service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing title documentation, ensuring regulatory compliance, and providing exceptional member service. Proficient in data entry and communication, with strong analytical and problem-solving skills.
Highest-signal resume keywords
Title Documentation ManagementRegulatory ComplianceData Entry AccuracyMicrosoft Office Suite ProficiencyAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Title ProcessingDocumentation ReviewLien PerfectionLoan Payoff VerificationPayment Validation
Soft Skills
Attention to DetailOrganizational SkillsCommunication AbilitiesSelf-MotivationResourcefulness
Tools & Technologies
Title Management SystemMicrosoft Office Suite
Industry Keywords
UCCLien MaintenanceCollateral OwnershipCompliance StandardsMember Service
About the role
Key responsibilities & impact- Provide prompt, professional, knowledgeable, and courteous member service
- Manage moderate-volume inbound and outbound telephone interactions
- Process and administer physical and electronic documents and records
- Review, collect, monitor, and process documentation for title, UCC, lien perfection, maintenance, and release requirements
- Follow up on pending-title accounts to ensure lien recording and regulatory compliance
- Verify loan payoff status through daily paid-loan activity reports
- Obtain payoff information and process payoff authorizations
- Validate payments received and collateral ownership
- Prepare stop payments as needed
- Release titles and respond to title, lien satisfaction, and payoff-related inquiries
- Maintain accurate documentation and data entry in the title management system
- Perform title follow-up on direct and indirect dealer loans
- Research aged pending-title accounts and unusual activity
- Communicate concerns to management and collaborate with other departments to resolve title-related issues
- Ensure compliance with applicable laws, regulations, policies, procedures, and standards
- Perform other assigned duties
Requirements
What you’ll need- High school graduate or equivalent
- Ethical, self-motivated, and resourceful
- High attention to detail
- Excellent organizational skills
- Excellent communication abilities
- Robust analytical and problem-solving abilities
- Proficient in Microsoft Office Suite
- Ability to learn new computer systems
- Candidate assignment to Specialist I, II, or III determined by education or experience
- Advancement requires management recommendation and is based on certifications and/or performance
Benefits
Comp & perks- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan with HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Paid Time Off accrual
- Paid Sick Leave
- Paid Holidays