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Maritime IT Field Service Technician
Global Satcoms. Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in field installations and IT systems integration for maritime VSAT and L-band systems, with a strong focus on cybersecurity compliance and customer support. Proficient in TCP/IP networking and familiar with maritime regulations, ensuring effective communication and documentation throughout the installation process.
Highest-signal resume keywords
Field Engineering ExperienceMaritime VSAT Systems KnowledgeTCP/IP Networking ProficiencyCybersecurity Best PracticesValid Seafarer's Medical (ENG1)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field InstallationsIT Systems IntegrationTCP/IP NetworkingFirewall ConfigurationCybersecurity ComplianceTechnical SupportSystem Schematics InterpretationSite SurveysService ReportsCustomer Training
Soft Skills
Strong Communication SkillsDocumentation SkillsCustomer Service Skills
Tools & Technologies
VSAT SystemsL-band TerminalsRoutersSwitchesServersWi-Fi Access PointsIoT Maritime Equipment
Certifications & Qualifications
Valid Seafarer's Medical (ENG1 or Equivalent)
Industry Keywords
Maritime RegulationsIMOISPSLAN/WAN SetupVPNsVLANsGlobal Travel
Tech Stack
Tools & technologiesCyber SecurityIoTTCP/IP
About the role
Key responsibilities & impact- Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus)
- Perform IT systems integration including onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks
- Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment
- Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues
- Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards
- Ensure all safety protocols and client-specific requirements are followed during onboard interventions
- Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions
- Provide customer training and onboard support during handover when necessary
Requirements
What you’ll need- Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred)
- Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems
- Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices
- Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment
- Ability to read technical diagrams and interpret system schematics
- Strong communication, documentation, and customer service skills
- Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus
- Valid seafarer’s medical (ENG1 or equivalent)
- Willingness to travel globally on short notice
Benefits
Comp & perks- Competitive field rates and project-based compensation
- Exposure to global clients in maritime, offshore, and oil & gas sectors
- Ongoing training and certification opportunities
- Opportunity to work within a dynamic and fast-growing international team
- Flexible, remote opportunity