Maritime IT Field Service Technician

Global Satcoms

. Deliver high-quality technical support and on-site services to maritime clients across various regions .

Posted 10/24/2026contractRemote • GhanaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in maritime IT support, including installation and troubleshooting of VSAT systems, TCP/IP networking, and cybersecurity compliance. Capable of delivering high-quality technical support while adhering to maritime regulations and safety protocols.

Highest-signal resume keywords

Maritime VSAT SystemsTCP/IP NetworkingCybersecurity ComplianceField Engineering ExperienceCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VSAT InstallationL-band Terminal MaintenanceIP NetworkingFirewall ConfigurationTechnical DocumentationSystem TroubleshootingLAN/WAN SetupVLANsVPNsTechnical Diagram Interpretation

Soft Skills

Strong CommunicationDocumentation SkillsCustomer Service

Tools & Technologies

RoutersSwitchesServersWi-Fi Access PointsIoT Maritime Equipment

Certifications & Qualifications

Valid Seafarer's Medical (ENG1 or Equivalent)

Industry Keywords

Maritime RegulationsIMOISPSOnboard IT Environment

Tech Stack

Tools & technologies

Cyber SecurityIoTTCP/IP

About the role

Key responsibilities & impact

Deliver high-quality technical support and on-site services to maritime clients across various regions
Install, upgrade, commission, maintain, and troubleshoot VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals, including FleetBroadband and Iridium Certus
Perform onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks
Provide hands-on technical support for routers, switches, servers, Wi-Fi access points, and IoT maritime equipment
Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues
Complete site surveys, service reports, handover documents, and technical documentation
Follow safety protocols and client-specific requirements during onboard interventions
Coordinate travel, tools, and spare parts with vessel agents, ship operators, and logistics teams
Provide customer training and onboard handover support when necessary

Requirements

What you’ll need

Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred)
Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems
Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices
Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment
Ability to read technical diagrams and interpret system schematics
Strong communication, documentation, and customer service skills
Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus
Valid seafarer’s medical (ENG1 or equivalent)
Willingness to travel globally on short notice

Benefits

Comp & perks

Competitive field rates and project-based compensation
Exposure to global clients in maritime, offshore, and oil & gas sectors
Ongoing training and certification opportunities
Opportunity to work within a dynamic and fast-growing international team
Flexible, remote opportunity