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Medical Interview Specialist
Global TekMed. Conduct medical interviews with Veterans regarding specific service-connected disabilities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in medical terminology, anatomy, and physiology while effectively communicating complex medical concepts to Veterans. Exhibits strong organizational skills in managing client files and documentation, ensuring compliance with HIPAA guidelines.
Highest-signal resume keywords
Medical Terminology ProficiencyHIPAA ComplianceExcellent Verbal Communication SkillsData Entry and File ManagementCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical TerminologyAnatomy KnowledgePhysiology KnowledgeData EntryFile ManagementTyping Speed of 60 WPMMicrosoft Office Proficiency
Soft Skills
Excellent Written Communication SkillsDetail-OrientedTime ManagementEmpathyProfessionalism
Tools & Technologies
Remote Access Software
Industry Keywords
Veterans AffairsClient Personal InformationMedical InterviewsSupporting Medical EvidenceAdministrative Duties
About the role
Key responsibilities & impact- Conduct medical interviews with Veterans regarding specific service-connected disabilities.
- Transcribe interview information onto Personal Assessment Questionnaires.
- Use remote access software to complete information.
- Simplify complex medical terms and ensure Veterans understand each question.
- Schedule Veterans for medical interview appointments.
- Review supporting medical evidence provided by Veterans.
- Follow HIPAA guidelines when handling client personal information.
- Communicate and collaborate with affiliate companies assisting Veterans.
- Conduct calls with empathy, professionalism, and respect.
- Manage and maintain client files and associated documentation.
- Participate in departmental training and documentation.
- Perform data entry, file management, and other administrative duties.
Requirements
What you’ll need- Previous medical field experience is preferred.
- Proficient medical terminology, anatomy, and physiology knowledge.
- Ability to understand and translate complex medical terminology into layman’s terms.
- Excellent verbal and written communication skills.
- Proficient computer skills, including Microsoft Office and software systems.
- Detail-oriented and proofreading skills.
- Able to work independently at a fast pace and meet deadlines.
- Excellent time management skills and ability to multi-task and prioritize work.
- Minimum typing speed of 60 wpm.
- Customer service experience.
- Excellent phone etiquette.
- High school degree: Similar Experience is a plus.
- Prolonged periods of standing or sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Benefits
Comp & perks- 401(k) Plan
- Medical Insurance
- Paid Holidays
- Paid Time off