Junior Lead Qualification Analyst

Globalfy

. Review conversations between leads and Jessica, the company’s AI sales agent .

Posted 10/30/2026full-timeRemote • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing sales leads through CRM systems, particularly HubSpot, while utilizing AI tools like ChatGPT to enhance productivity and communication. Proficient in analyzing customer interactions to provide actionable feedback and improve sales processes.

Highest-signal resume keywords

CRM ExperienceSales Funnel UnderstandingClear Written CommunicationProfessional Fluency in English and PortugueseExperience with AI Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Development Representative (SDR)Business Development Representative (BDR)Lead QualificationFollow-Up ManagementPipeline ManagementHubSpot CRMChatGPT UsageWorkflow ManagementZapier ExperienceCustomer Conversation Analysis

Soft Skills

Attention to DetailOrganizationCommunication

Tools & Technologies

HubSpotChatGPTMakeZapierN8n

Industry Keywords

Inside SalesE-Commerce SalesHigh-Volume Commercial EnvironmentMQLsAI AgentsChatbots

About the role

Key responsibilities & impact

Review conversations between leads and Jessica, the company’s AI sales agent
Identify buying signals and leads requiring human intervention
Escalate high-priority opportunities to Sales with concise context summaries
Route leads to the appropriate salesperson based on language, geography, customer profile, and ownership rules
Monitor HubSpot daily to ensure every lead receives follow-up
Maintain accurate and complete CRM records
Identify missed signals, misunderstandings, and delayed escalations by Jessica
Turn conversation issues into actionable feedback that improves Jessica
Share lead-quality feedback and recurring questions or objections with Marketing
Use ChatGPT and other AI tools to analyze conversations, summarize information, and improve productivity

Requirements

What you’ll need

1–2 years of experience as an SDR or BDR, or in inside sales, pre-sales, e-commerce sales, or another high-volume commercial environment
Understanding of sales funnels, including leads, MQLs, qualification, follow-ups, and pipeline
Daily CRM experience, ideally HubSpot
Organization and attention to detail while handling a high volume of conversations
Comfort with technology and experience using ChatGPT or other AI tools at work
Clear written communication
Professional fluency in English and Portuguese
Advanced HubSpot experience with workflows, lists, and reports is nice to have
Experience with Make, Zapier, or n8n is nice to have
Experience with chatbots, AI agents, or reviewing customer conversations is nice to have
Advanced Spanish is a plus
Must be available Monday–Friday, 9:00 am–5:00 pm EST, with availability adjusted for U.S. daylight-saving time
Remote work from Brazil

Benefits

Comp & perks

Inclusive and dynamic work environment
Opportunities to learn, grow, and thrive
Thoughtful benefits package supporting well-being and professional development
Training on company processes, routing rules, and AI sales agent operations