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Project, ServiceNow Workflow Specialist
GlobalPeopleTransitions. Review, create, configure and improve workflows in already established ServiceNow setups .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in creating and optimizing ServiceNow workflows, translating operational requirements into effective solutions, and managing project documentation and stakeholder coordination. Proficient in project planning and reporting, with strong organizational and analytical skills.
Highest-signal resume keywords
ServiceNow Workflow CreationProject CoordinationStakeholder ManagementRAID Log MaintenanceFluent in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow WorkflowsWorkflow DesignProject PlanningAction TrackingBusiness ServicesTransition Management
Soft Skills
Organizational SkillsAnalytical Skills
Industry Keywords
Project ManagementService TransitionStakeholder CoordinationMeeting Facilitation
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Review, create, configure and improve workflows in already established ServiceNow setups
- Translate business requirements and process gaps into practical workflow solutions
- Support workflow standardisation and optimisation during service transitions
- Maintain project plans, milestones, dependencies and status updates
- Create and maintain RAID logs, action trackers and project documentation
- Organise and facilitate project meetings, prepare meeting minutes and follow-up actions
- Coordinate stakeholders and follow up on agreed deliverables
- Support project reporting and management presentations
Requirements
What you’ll need- Hands-on experience creating, configuring or improving ServiceNow workflows
- Ability to translate operational requirements into effective workflow designs
- Experience in transition, project coordination, business services or IT
- Familiarity with project plans, RAID logs, action tracking and meeting facilitation
- Strong organisational, analytical and stakeholder-management skills
- Fluent in English
- Proficiency in German is an advantage
- Resume must be uploaded in English
Benefits
Comp & perks- A constantly growing organization and increasing opportunities
- Secure, long-term job opportunity
- Varied and engaging job responsibilities with real impact in an evolving service delivery setup
- Flexible working hours and the possibility to work from home
- Outstanding salary, regular salary increases and loyalty-oriented benefits
- Continuous learning opportunities through our own e-learning platform and internal experts
- A team culture built on trust and honest communication, where you can collaborate with colleagues from all over the world