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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving international integration projects, coordinating between stakeholders, and translating technical requirements into actionable deliverables. Strong proficiency in user behavior analysis and improving integration processes through documentation and automation.
Highest-signal resume keywords
Integration Project ManagementUser Behavior AnalysisTechnical Requirement TranslationStakeholder CoordinationB2B Customer Success Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IntegrationImplementationProject ManagementAPI UnderstandingSystem ArchitectureDigital Platform Products
Soft Skills
Organizational SkillsMultitaskingProblem-SolvingCommunication SkillsInterpersonal Skills
Industry Keywords
B2BOnboarding ProcessFeedback LoopsDocumentationAutomation
About the role
Key responsibilities & impact- Drive international integration projects end-to-end by coordinating between GLS/NXT and internal or external stakeholders
- Ensure a smooth and well-structured onboarding process
- Support customers beyond integration through user behavior analysis, feedback loops, and personal sparring
- Translate technical requirements into clear deliverables and timelines
- Coordinate between tech teams and ensure information reaches the right people at the right time
- Identify integration gaps and pain points and drive improvements through documentation, tooling, and automation
- Build strong relationships with internal and external stakeholders
- Represent GLS/NXT within the corporate environment
- Report on integration progress and outcomes to internal teams or leadership
Requirements
What you’ll need- ≥2 years of experience in integration, implementation, (technical) project management or customer success management in B2B
- Strong organizational and multitasking skills with a structured approach to problem-solving
- Excellent communication and interpersonal skills, with the ability to collaborate across teams and cultures
- Fundamental understanding of technical concepts (API, system architecture or digital platform products)
- Business-level proficiency in English, both written and spoken
- Ability to travel within the EU (10%)
- Permission to work in Germany
Benefits
Comp & perks- Hybrid working mode with a tailored remote policy
- Personal budget of 1.000€ for learning and development initiatives
- Great office space in Berlin Mitte with top-tier equipment
- Clear bonus system enabling participation in your and the team’s performance
- Monthly team cooking
- Regular events and offsites
- 30 days of yearly holiday