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Working Student, Customer Care Unit
glueckkanja AG. Prepare regular reports and develop them further together with the team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical thinking and the ability to present complex data findings clearly. Proficient in developing structured content and simplifying processes while actively contributing to team documentation and service reviews.
Highest-signal resume keywords
Data AnalysisKPI DevelopmentMicrosoft 365Fluent GermanAnalytical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data VisualizationProcess StandardizationAutomation ImplementationReport PreparationContent Structuring
Soft Skills
CuriosityEagerness to LearnIndependent WorkStructured ApproachClear Communication
Tools & Technologies
Microsoft AzureCloud Services
Industry Keywords
Business Information SystemsComputer Science
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Prepare regular reports and develop them further together with the team
- Analyze data, help shape KPIs, and visualize correlations in an accessible way
- Actively contribute to and enhance internal and external documentation
- Turn scattered knowledge into clear, structured content
- Simplify and standardize recurring processes
- Implement smaller automations and maintain existing solutions
- Prepare service reviews and presentations together with the team
- Gather information and present it clearly for customers
- Collect and consolidate internal feedback and incorporate it into processes
- Identify opportunities for improvement and contribute your own ideas
Requirements
What you’ll need- Currently enrolled in a degree program such as Computer Science, Business Information Systems, or a comparable field
- Ideally, basic knowledge of Microsoft 365 or Microsoft Azure
- Interest in cloud services
- Enjoy working with numbers and data, with the ability to present findings clearly
- Ability to explain complex topics clearly and simply
- Curiosity, eagerness to learn, and willingness to develop further
- Independent, structured, and pragmatic approach to work
- Analytical thinking
- Fluent German
- Good command of spoken and written English
Benefits
Comp & perks- Valuable practical experience at an innovative cloud services company
- Dedicated points of contact and support during onboarding and professional development
- Latest technology, such as a notebook computer
- Flexible working hours around your studies
- Collaborative team and meeting culture, along with a variety of events
- Option to work from home by arrangement