Business Automation Analyst – AI Governance

GM Financial

. Drive AI adoption across the global workforce as part of the AI Governance & Adoption team .

Posted 10/7/2026full-timeFort Worth • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving AI adoption and training within enterprise environments, particularly with Microsoft 365 Copilot. Skilled in designing and delivering workshops, managing governance, and utilizing automation tools to enhance productivity and efficiency.

Highest-signal resume keywords

Microsoft 365 Copilot TrainingAutomation Solutions DevelopmentWorkshop FacilitationStrong Communication SkillsLean Six Sigma Green Belt Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automation AssessmentLow Code TechnologyData Handling GuidelinesWorkshop DesignProblem SolvingEnterprise AI AdoptionMicrosoft 365 CopilotAutomation Documentation Best PracticesBusiness AnalysisProductivity Tools

Soft Skills

Active ListeningProactive Relationship BuildingOrganizational SkillsIntegrityGrowth Mindset

Tools & Technologies

Automation AnywhereBlue PrismUiPathViva EngageMicrosoft 365

Certifications & Qualifications

Automation CertificationLean Six Sigma Green Belt

Industry Keywords

AI GovernanceAuto FinanceBusiness Value DeliveryEnterprise EnvironmentTraining Enablement

About the role

Key responsibilities & impact

Drive AI adoption across the global workforce as part of the AI Governance & Adoption team
Lead enterprise Microsoft 365 Copilot training and enablement for more than 7,500 license holders
Partner with IT and the M365 team to facilitate workshops, office hours, and business-unit sessions
Lead recurring Copilot training, including monthly Deep Dive and New User workshops and Copilot Connect office hours
Design and deliver custom workshops from intake and needs assessment through delivery and follow-up resources
Drive enterprise adoption programs including the Copilot Roadshow, Power User Insights, and tiered Copilot training
Help business users design and build simple agents with Microsoft 365 Copilot and Copilot Studio
Ensure governance, permissions, and data-handling guidelines are followed
Answer Copilot questions and requests and connect users with relevant resources and partners
Maintain and grow the Copilot resource library, including recordings, how-to guides, and Viva Engage content
Standardize workshop intake and request processes
Streamline and automate manual work as volume grows
Track and report workshop attendance, request turnaround time, and Copilot usage trends
Promote responsible AI use and scale the AI Governance & Adoption program
Communicate with audiences at every level by email, virtually, or in person
Stay current on new AI features and share new ideas and perspectives

Requirements

What you’ll need

Knowledge of automation assessment, lifecycle methodologies and documentation best practices
Automation certification in Automation Anywhere, Blue Prism or UiPath preferred
Knowledge of GM Financial or another auto finance company core business functions, policies and procedures a plus
Experience with various automation and productivity tools
Skilled in the use of low code technology and the development of automation solutions
Active listener and strong communication skills, both verbally and in writing
Proactive in building relationships with business partners
Organized and willing to do administrative tasks
Ability to use good research, data, and judgment when solving problems or making recommendations
Ability to demonstrate integrity in the management of work demands and pressures
Ability to continually pursue personal development
Ability to operate efficiently within given parameters and deadlines
Growth mindset and ability to learn and adapt
3 years of demonstrated experience as a business analyst or similar role required
Proven track record of solving difficult problems in an enterprise environment required
Experience working with both the business and IT to deliver business value preferred
High School Diploma required
Bachelor’s Degree or equivalent experience preferred
Lean Six Sigma Green Belt certification preferred
Must not require visa sponsorship

Benefits

Comp & perks

401K matching
Bonding leave for new parents (12 weeks, 100% paid)
Tuition assistance
Training
GM employee auto discount
Community service pay
Nine company holidays
Competitive pay and bonus eligibility
Hybrid work environment