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Training Consultant – Dealer Services
GM Financial. Consult with senior leadership to create training curricula supporting company business strategies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and delivering training content tailored to diverse audiences, with a strong understanding of adult education processes and training methodologies. Proficient in analyzing training effectiveness and making data-driven adjustments to improve outcomes.
Highest-signal resume keywords
Training Program DevelopmentAutomotive Industry ExperienceGroup Facilitation SkillsAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training Content DevelopmentAdult Education ProcessesProject ManagementData AnalysisUnderwriting KnowledgeContract Funding ProcessesSales Process TrainingProduct EducationTraining Effectiveness MeasurementVirtual Training Facilitation
Soft Skills
Interpersonal SkillsTeam CollaborationIndependent WorkCoaching SkillsVerbal Communication
Tools & Technologies
PC SkillsSoftware Tools
Industry Keywords
Dealer Services OperationsAuto Finance IndustryTraining MethodologiesCompany PoliciesBusiness Strategies
About the role
Key responsibilities & impact- Consult with senior leadership to create training curricula supporting company business strategies
- Develop and deliver training content for Credit, Sales, and Loan Services
- Partner with business leaders and instructional design teams to design training materials
- Facilitate in-person and virtual training sessions
- Provide on-the-job training and coaching, including sales process, product education, and new product launch training
- Analyze and measure training effectiveness and adjust programs to improve outcomes
- Serve as a knowledge base for dealer sales, credit, and loan services
- Perform special projects and other assigned duties
- Conform with company policies and procedures
Requirements
What you’ll need- High School Diploma or equivalent required
- Bachelor’s Degree in relevant field, or equivalent experience preferred
- 3-5 years of automotive or auto finance industry experience preferred
- Advanced knowledge of communications principles and practices
- Good understanding of Dealer Services’ operations
- Working knowledge of underwriting and contract funding processes, policies, and guidelines
- Strong group facilitation, interpersonal, and project management skills
- Excellent verbal and written communication skills
- Ability to develop and deliver training content for diverse audiences
- Strong PC skills and ability to use appropriate software tools
- Experience developing training programs
- Strong understanding of adult education processes and training methodologies
- Strong analytical skills to measure training effectiveness and make data-driven decisions
- Ability to work independently and as a highly functional team member
- Must not require visa sponsorship
- Position is not open to agency submissions
Benefits
Comp & perks- 401K matching
- Bonding leave for new parents: 12 weeks, 100% paid
- Tuition assistance
- Training
- GM employee auto discount
- Community service pay
- Nine company holidays
- Bonus eligibility
- Flexible hybrid work environment