Account Manager – CAD Software

GoEngineer

. Grow and develop customer accounts .

Posted 11/4/2026full-timeCambridge • CanadaJuniorMid-Level💰 CA$55,000 - CA$60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and sales growth by building long-term customer relationships and effectively communicating technical solutions. Proficient in utilizing NetSuite for tracking account activities and maintaining customer information.

Highest-signal resume keywords

Account Management ExperienceSales ExperienceProficiency With NetSuiteStrong Relationship-Building SkillsExperience Selling CAD Software

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesAccount ManagementTechnical Software SolutionsProblem-SolvingAnalytical SkillsTime ManagementNegotiationCommunicationUnderstanding Technical ConceptsCustomer Presentations

Soft Skills

Interpersonal SkillsSelf-MotivatedCollaboration

Tools & Technologies

NetSuiteSOLIDWORKS

Industry Keywords

ManufacturingInformation TechnologyEngineering SoftwareComputer SoftwareCustomer Success

About the role

Key responsibilities & impact

Grow and develop customer accounts
Meet or exceed monthly, quarterly, and annual sales and profitability goals
Identify opportunities to expand customer relationships through additional products and services
Partner with internal GoEngineer teams to develop solutions that meet customer needs and drive account growth
Build account plans supporting long-term customer success
Develop and maintain trusted, long-term customer relationships
Learn customers’ businesses, challenges, goals, and technology needs
Serve as a primary point of contact for customer questions, needs, and escalations
Maintain regular customer communication to understand priorities and uncover opportunities
Understand GoEngineer’s software solutions and communicate their value to technical and non-technical stakeholders
Align GoEngineer solutions and services with customers’ strategic initiatives
Stay informed about market trends, customer needs, and competitive landscape
Help customers receive value from purchased solutions and services
Identify and address customer concerns proactively
Coordinate with internal teams to resolve issues and create a positive customer experience
Maintain accurate customer, opportunity, and account information in NetSuite
Track account activity, sales opportunities, and progress toward goals
Prepare customer presentations, account updates, forecasts, and other reporting as needed

Requirements

What you’ll need

2+ years of sales or account management experience, ideally within manufacturing, information technology, engineering software, or computer software
Experience selling CAD, engineering, or technical software solutions is preferred
Experience with SOLIDWORKS is a plus
Strong relationship-building, communication, negotiation, and interpersonal skills
Ability to understand technical concepts and translate them into clear business value for customers
Strong problem-solving and analytical skills
Self-motivated and comfortable taking ownership of customer relationships and sales goals
Strong organization and time-management skills
Ability to collaborate effectively across sales, technical, customer success, and other internal teams
Ability to travel as business needs require
Bachelor’s degree in engineering, business administration, or a related field is preferred
Equivalent education and relevant professional experience will also be considered
Proficiency with NetSuite is required for maintaining customer, opportunity, and account information

Benefits

Comp & perks

Extended Healthcare including Prescription Coverage and Paramedical Coverage
Employer paid Life insurance
Short-Term and Long-Term Disability Benefits
Up to 6 weeks of paid time off through GoEngineer's Vacation policy
Group Retirement & Savings Plan with employer match
Optional Supplemental Life available
Dental, Vision, and other wellness benefits
Uncapped commissions
Anticipated OTE of over $100,000