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Metal 3D Printing Technician
GoEngineer. Install, maintain, troubleshoot, and repair metal additive manufacturing equipment.
About the role
Key responsibilities & impact- Install, maintain, troubleshoot, and repair metal additive manufacturing equipment.
- Travel to customer sites to support installations, preventative maintenance, and service requests.
- Diagnose mechanical, electrical, software, and system-related issues.
- Support large customer deployments and complex installation projects.
- Collaborate with customers and internal technical teams to resolve issues and ensure equipment performance.
- Complete service documentation, reporting, and inventory tracking.
- Manage company tools, spare parts, and assigned assets.
- Deliver a professional and positive customer experience.
Requirements
What you’ll need- Experience with metal additive manufacturing required.
- Experience with laser powder bed fusion technology strongly preferred.
- Field service, industrial equipment maintenance, or OEM experience preferred.
- Knowledge of industrial lasers, motion systems, and electro-mechanical equipment.
- Strong troubleshooting and problem-solving abilities.
- Ability to read technical documentation, schematics, and engineering instructions.
- Experience with SOLIDWORKS and additive manufacturing workflows is a plus.
- Strong communication and customer service skills.
- Ability to work independently and manage a travel-intensive schedule.
- Valid driver's license and passport.
- Ability and willingness to travel 50–70%.
Benefits
Comp & perks- Participation in GoEngineer’s PTO program from day one of employment.
- 401(k) retirement plan with up to a 6% company match, 100% vested on day one.
- Comprehensive medical coverage, including PPO and High Deductible plans with FSA/HSA options and employer HSA contributions.
- Paid Family Leave, including paid pregnancy disability leave and paid parental bonding leave.
- Employer paid Life Insurance policy, & Short Term, and Long Term Disability insurance, with optional supplemental coverage.
- Dental and Vision insurance.
- Mental health, telemedicine with 24/7 access to medical providers, and wellness programs, including virtual therapy, nutrition counseling, and physical therapy.
- Fertility, adoption, and family building benefits.
- Employee Assistance Program (EAP) offering free, confidential counseling and support for mental health, legal, financial, and family needs.
- Optional voluntary benefits, including accident insurance, hospital indemnity, critical illness coverage, identity theft protection, pet insurance, plus student loan repayment and prescription cost savings programs.