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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing cloud infrastructure services, including deployment, monitoring, and disaster recovery, while adhering to security best practices. Proficient in automation tools and cloud-native technologies to enhance operational efficiency and reliability.
Highest-signal resume keywords
Cloud Infrastructure ManagementAutomation Tools (Terraform, Ansible, Jenkins)Disaster Recovery PlanningTroubleshooting and Analytical SkillsInformation Security Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud-Based Enterprise InfrastructureInfrastructure MonitoringBackup and RecoveryApplication Design (Web, Client/Server)Networking Protocols (TCP/IP, DNS, SMTP, HTTP)Configuration ManagementCloud Solutions ArchitectureIncident ResolutionDocumentation MaintenanceCost Optimization
Soft Skills
Excellent Communication SkillsOrganizational SkillsCustomer Service SkillsStakeholder ManagementSelf-Motivated
Industry Keywords
Cloud TechnologyWell-Architected FrameworkAnti-Money Laundering LawsFederal and State RegulationsKnowledge Sharing
Tech Stack
Tools & technologiesAnsibleCloudDistributed SystemsDNSJenkinsSMTPTCP/IPTerraform
About the role
Key responsibilities & impact- Participate in post-Incident reviews of all Major Incidents and help determine action items to prevent recurrence and minimize downtime
- Provide reliable deployment and maintenance of distributed systems following security best practices
- Assist in managing the Bank's Cloud Infrastructure Services, including software deployment, system setup, administration, monitoring, incident resolution, and disaster recovery
- Identify automation opportunities and promote continuous improvement
- Support multiple medium- to high-complexity systems or applications with concurrent users
- Produce and maintain documentation for developed and deployed solutions
- Design and maintain production monitoring tools and troubleshoot performance and stability issues
- Create and maintain automated monitoring and reporting solutions for cloud infrastructure health, performance, and cost optimization
- Monitor cloud infrastructure for improvement, reliability, and cost-saving opportunities
- Develop and update SOPs and Knowledge Articles for feature launches or significant changes
- Perform configuration management, review, and governance of cloud resources, including IAM
- Troubleshoot testing and production issues and resolve problems before deployment
- Participate in disaster recovery planning and testing
- Perform backup and recovery of cloud-hosted systems
- Provide troubleshooting and Level 2 production support
- Participate in routine on-call rotations
- Facilitate knowledge sharing within the department
- Maintain current knowledge of cloud trends and developments
- Contribute to cloud standards, best practices, and organizational cloud capabilities
- Research and drive adoption of cloud-native technologies
- Adhere to applicable federal and state laws, regulations, and guidance, including anti-money laundering laws
- Complete required training and identify/report suspicious activity
Requirements
What you’ll need- English-fluent
- Based in Latin America
- College degree or equivalent management/work experience (At least 2 years), including practical experience in Information Technology and IT Security
- Experience with cloud-based enterprise infrastructure architecture and/or operations
- 3+ years of experience architecting, designing, developing, and implementing cloud solutions
- 3+ years of experience designing applications (e.g., web, client/server, COM+, etc.)
- Experience supporting automation teams using tools such as Terraform, Ansible, Jenkins
- 3+ years of infrastructure experience, including monitoring, DNS, DHCP, Backups, and Disaster Recovery
- Strong understanding of cloud technology and the Five Pillars of the Well-Architected Framework
- Understanding of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP, and distributed networks
- Understanding of information security/governance controls
- Strong troubleshooting and analytical skills
- Excellent communication and organizational skills
- Ability to work independently and within a platform product team
- Self-motivated and results-oriented
- Strong customer service and stakeholder management skills
Benefits
Comp & perks- Full time contract through a payroll platform
- Remote work allocated at the client