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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail in managing caregiver schedules and client records while ensuring compliance with HIPAA regulations. Proficient in handling administrative tasks, including billing and payroll preparation, with effective communication skills in English.
Highest-signal resume keywords
Fluent English CommunicationHome Care Software ExperienceStrong Organization SkillsHIPAA TrainingGoogle Workspace Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Caregiver SchedulingBilling PreparationClient Record ManagementTimesheet VerificationReport PreparationBasic Canva Skills
Soft Skills
Attention to DetailReliabilityFriendly Communication
Tools & Technologies
Google WorkspaceMicrosoft 365Home Care SoftwareSocial Media
Certifications & Qualifications
HIPAA Training
Industry Keywords
Home CareHealthcareVirtual AssistantReceptionist
About the role
Key responsibilities & impact- Answer calls, emails and website inquiries from families and referral sources; log new leads and book in-home assessments
- Build and update caregiver schedules; fill call-offs and confirm visits with clients
- Track caregiver onboarding paperwork, background checks, training and certifications
- Keep client and caregiver records accurate and confidential in the agency's care software
- Support billing and payroll prep: timesheets, visit verification and invoice follow-up
- Post caregiver job openings
- Prepare simple reports and handle other admin tasks as needed
Requirements
What you’ll need- Based in Latin America
- Fluent, friendly spoken and written English; comfortable on the phone with seniors and families
- 1+ year as a virtual assistant, receptionist or admin, ideally in home care or healthcare
- Strong organization and attention to detail; able to juggle last-minute schedule changes
- Confident with Google Workspace or Microsoft 365, email and basic social media
- Reliable internet, a quiet workspace and a headset
- Discretion with private health information
- Experience with home care software (WellSky, AxisCare, ClearCare or similar) is a plus
- HIPAA training is a plus
- Basic Canva skills for social posts are a plus
Benefits
Comp & perks- Remote work
- Full-time contract through a payroll platform
