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Airport Infrastructure Analyst – Open to People with Disabilities
GOL Linhas Aéreas. Serve as the company’s focal point for airport relationship and infrastructure matters .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in airport relationship management and infrastructure development, with a strong focus on operational efficiency, project governance, and cross-functional collaboration. Proficient in analyzing contracts and commercial proposals while ensuring compliance with regulatory requirements and corporate policies.
Highest-signal resume keywords
Airport Relationship ManagementAirport Infrastructure ExperienceCross-Functional Project ManagementContract Analysis and NegotiationIntermediate English and Spanish Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Airport OperationsProject GovernanceOperational ReadinessInfrastructure Quality MonitoringCustomer Experience ImprovementBusiness Case PreparationRisk Identification and ManagementService Level AnalysisOperational Process Flow AssessmentMicrosoft Office Proficiency
Soft Skills
Interpersonal CommunicationTeam CollaborationFacilitation SkillsKnowledge SharingProblem Solving
Industry Keywords
Airport ManagementCivil AviationLogisticsTransportationConcessionaire NegotiationRegulatory ComplianceOperational EfficiencyGovernance DocumentationCustomer Service AreasAirport Space Utilization
About the role
Key responsibilities & impact- Serve as the company’s focal point for airport relationship and infrastructure matters
- Develop and maintain relationships with airports, concessionaires, airport administrators, and sector agencies and organizations
- Provide consulting support to GOL departments, translating operational and strategic needs into infrastructure requirements, alternatives, and recommendations
- Lead governance for the opening of new bases, including requirements, owners, schedules, risks, outstanding items, approvals, and operational readiness
- Coordinate governance for the ongoing support of existing bases, consolidating requests, action plans, and priorities
- Monitor projects involving the implementation, expansion, renovation, layout changes, relocation, or decommissioning of operational and customer service areas
- Assess needs related to check-in, self-service, boarding, disembarkation, connections, queues, operational spaces, offices, support areas, special assistance, baggage, and signage
- Assess the impact of construction work and airport changes on customer, employee, baggage, equipment, and operational process flows
- Analyze contracts, commercial proposals, agreements, amendments, obligations, service levels, and occupancy conditions related to airport areas and services
- Contribute to negotiations with airports and concessionaires, seeking cost efficiency, operational continuity, and alignment with the company’s needs
- Identify contractual, operational, and financial risks, opportunities, dependencies, and impacts, and present recommendations
- Work cross-functionally with Airports, Operations, Network Planning, Commercial, Customer Experience, Engineering, Facilities, IT, GOLLOG, Safety, Security, Legal, Procurement, Finance, and other departments
- Facilitate forums, governance meetings, and working groups, tracking owners, deadlines, decisions, and action items
- Represent the company in meetings, forums, technical visits, and discussions with airports, concessionaires, agencies, and partners
- Prepare studies, opinions, executive presentations, business cases, minutes, action plans, and recommendations
- Monitor infrastructure quality, capacity, service level, cost, timeline, and base-support indicators
- Identify opportunities to improve customer experience, operational efficiency, brand positioning, and the use of airport spaces
- Promote the standardization, updating, and dissemination of processes, checklists, governance documents, and criteria for opening and supporting bases
- Share knowledge, provide technical support to the team, and contribute to the development of less-experienced professionals
- Comply with corporate policies, regulatory requirements, Safety and Security guidelines, and other applicable standards
Requirements
What you’ll need- Completed or ongoing bachelor’s degree in Business Administration, Engineering, Civil Aviation, Airport Management, Tourism, Economics, Logistics, Transportation, or related fields (degree or proof of graduation required)
- Intermediate English
- Intermediate Spanish
- Intermediate proficiency in Microsoft Office
- Experience in airport infrastructure, airport operations, airport relationship management, or related areas
- Experience opening, implementing, or supporting bases, as well as working on cross-functional projects
- Knowledge of airport contracts, commercial proposals, obligations, service levels, and occupancy conditions
- Experience with the activities described above
Benefits
Comp & perks- Travel benefit with domestic and international airline tickets at special rates for you, family members, and friends
- Health insurance
- Dental insurance
- Group life insurance
- Meal voucher
- Food allowance
- Transportation allowance
- Wellhub or TotalPass
- Partnership club with hundreds of participating companies
- Birthday day off
- Profit-sharing program (PPR)
- Hybrid work model, four days on-site and one day remote, with Fridays working from home