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Director, Vendor Management
Gold Coast Health Plan. Develop and execute the enterprise strategy, operating model, and governance framework for third-party vendor management .
Posted 10/9/2026full-timeRemote • California • United StatesLead💰 $157,303 - $262,697 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing enterprise strategies for vendor management, including governance frameworks, performance management, and compliance in highly regulated healthcare environments. Proven ability to lead cross-functional teams, manage complex vendor relationships, and deliver strategic recommendations to senior leadership.
Highest-signal resume keywords
Vendor ManagementHealthcare OperationsContract ManagementStrategic SourcingPerformance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor GovernanceSLA/KPI DevelopmentFinancial OversightThird-Party Risk ManagementExecutive ReportingAnalytical SkillsDecision-Making SkillsNegotiation SkillsStrategic PlanningProblem-Solving Skills
Soft Skills
Interpersonal SkillsCoachingConflict ResolutionCollaborationCommunication Skills
Tools & Technologies
Microsoft OfficeVendor-Management PlatformsContract-Management PlatformsGRC PlatformsBusiness-Intelligence Tools
Certifications & Qualifications
Professional LicensureAdvanced Degree (Preferred)
Industry Keywords
Managed HealthcareMedicare AdvantageMedicaidCommercial Health PlansVendor Oversight
About the role
Key responsibilities & impact- Develop and execute the enterprise strategy, operating model, and governance framework for third-party vendor management
- Establish standards, policies, procedures, and controls governing the full vendor lifecycle
- Align vendor strategy with business objectives, healthcare operations priorities, financial goals, member experience, and quality outcomes
- Develop and maintain a comprehensive vendor portfolio strategy and segmentation
- Provide executive recommendations on outsourcing, insourcing, vendor consolidation, strategic partnerships, and sourcing opportunities
- Provide executive oversight of strategic and critical vendor relationships
- Establish vendor KPIs, SLAs, quality measures, performance guarantees, scorecards, and reporting
- Lead executive business reviews with vendors and internal stakeholders
- Evaluate vendor performance and direct corrective action and performance improvement plans
- Oversee vendors supporting critical healthcare functions and ensure regulatory, contractual, accreditation, privacy, security, quality, and continuity compliance
- Lead vendor-related audits, regulatory reviews, investigations, risk assessments, and remediation
- Partner on strategic sourcing, contract negotiations, renewals, amendments, and terminations
- Oversee vendor financial performance, spend, pricing, utilization, invoicing, savings, and value realization
- Provide executive oversight of vendor selection, due diligence, implementation, transition, optimization, renewal, and termination
- Lead complex vendor transitions and enterprise initiatives
- Monitor vendor risk and lead responses to critical vendor events
- Lead, develop, and retain a high-performing vendor management team
- Foster partnerships across Operations, Clinical, Finance, Procurement, Legal, Compliance, IT, Risk, and other enterprise functions
- Develop executive reporting, dashboards, analytics, and strategic recommendations for senior leadership
Requirements
What you’ll need- Bachelor's degree in Business Administration, Healthcare Administration, Operations, Supply Chain, Finance, or a related field
- 10+ years of progressive experience in vendor management, healthcare operations, outsourcing, procurement, third-party management, or a related discipline
- 5+ years of leadership experience, including responsibility for teams, enterprise programs, strategic vendor relationships, or complex cross-functional initiatives
- Knowledge of managed healthcare operations and highly regulated healthcare environments
- Ability to develop and execute enterprise-level strategies and operating models
- Knowledge of vendor governance, contract management, SLA/KPI development, performance management, financial oversight, and third-party risk management
- Experience managing strategic or complex third-party vendor relationships
- Executive presence and ability to communicate with senior and executive leadership
- Exceptional negotiation, analytical, strategic planning, problem-solving, and decision-making skills
- Ability to influence across organizational boundaries and lead through complex, matrixed environments
- Strong written, verbal communication, and executive presentation skills
- Interpersonal skills including coaching staff, conflict resolution, implementing initiatives or projects, and collaboration
- Ability to select, motivate, evaluate, train, and develop staff
- Ability to work in a fast-paced, diverse, performance-oriented organization
- Proficiency with Microsoft Office and vendor-management, contract-management, GRC, business-intelligence, or reporting platforms
- Valid and current Driver's License, Auto Insurance, and professional licensure(s)
- Advanced computer skills in MS Office products
- Preferred qualifications include a master's degree, managed healthcare vendor experience, Medicare Advantage/Medicaid/commercial health plan experience, delegated vendor oversight, strategic sourcing, cost optimization, executive reporting, and professional certification