Benefits Coordinator

Goldbelt, Incorporated

. Administer routine employee benefits processes, including enrollments, qualifying life events, status changes, new hires, transfers, and terminations .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $46,300 - $70,450 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee benefits administration, including enrollment processes, eligibility management, and benefits billing reconciliation. Proficient in using HRIS and benefits administration systems to maintain accurate records and support compliance with legal and regulatory requirements.

Highest-signal resume keywords

Employee Benefits AdministrationHRIS ProficiencyBenefits Billing ReconciliationMicrosoft Excel FunctionsEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits AdministrationData ReconciliationBenefits ReportingEligibility AuditsProblem-SolvingProcess ImprovementEmployee Benefits PoliciesServiceNowMicrosoft Office SuiteWindows

Soft Skills

Attention to DetailDiplomatic CommunicationCultural AwarenessTask PrioritizationProject Management

Tools & Technologies

HRIS SystemsBenefits Administration SystemsService Ticketing SystemsADP

Certifications & Qualifications

SHRM-CPPHR

Industry Keywords

COBRA401(k) PlansHealth and Wellness ProgramsEmployee Benefit ProgramsGovernment ContractingAlaska Native Corporations

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Administer routine employee benefits processes, including enrollments, qualifying life events, status changes, new hires, transfers, and terminations
Maintain accurate and timely employee benefits records and eligibility information
Process Benefits tickets through ServiceNow, respond to employee inquiries, resolve routine issues, and escalate complex matters
Serve as a knowledgeable point of contact for employee benefits inquiries
Support annual Benefits Open Enrollment, including system updates, employee communications, issue resolution, and follow-up
Collaborate with Payroll to research and resolve benefits deduction discrepancies
Coordinate benefits-related communications and documentation for new hires and existing employees
Maintain benefits documentation and records in accordance with company policies and legal and regulatory requirements
Input, review, and update employee information in benefits administration and HRIS systems
Prepare and analyze routine benefits reports covering enrollment, eligibility, deduction, and participation data
Perform benefits billing reconciliation and research discrepancies among enrollment records, vendor invoices, and payroll deductions
Support benefits audits and research and resolve eligibility discrepancies
Assist with vendor communications and routine benefits administration issues
Identify process issues and recommend improvements to increase accuracy and efficiency
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
Level 1: 0–2 years of administrative, human resources, benefits, payroll, or related experience
Level 2: 3–4 years of administrative, human resources, benefits, payroll, or related experience
Level 3: 5–6 years of administrative, human resources, benefits, payroll, or related experience
Ability to interpret and apply benefits policies and procedures
Ability to use HRIS, benefits administration, and service ticketing systems
Ability to prioritize tasks, manage multiple projects, and meet deadlines
Attention to detail and effective problem-solving skills
Effective and diplomatic verbal and written communication skills
Strong cultural awareness and sensitivity
Proficiency with Windows and Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
Level 2 and Level 3: Experience supporting employee benefits administration
Level 2 and Level 3: Experience with Microsoft Excel formulas and data reconciliation
Level 3: Experience independently administering employee benefits programs and resolving complex benefits issues
Level 3: Experience with benefits billing reconciliation, eligibility audits, and benefits data analysis
Ability to pass a background check
Preferred: Associate or bachelor's degree in Human Resources, Business Administration, or a related field
Preferred: Experience with COBRA, 401(k) plans, health and wellness programs, or other employee benefit programs
Preferred: Experience with HRIS or benefits administration systems such as ADP
Preferred: Experience with Excel functions including VLOOKUP and HLOOKUP
Preferred: Progress toward SHRM-CP, PHR, or PHR certification
Preferred: Previous experience working with Alaska Native Corporations
Preferred: Previous government contracting experience