General Manager – Custody & Compliance

GoMining

. Own Custody & Compliance end-to-end, including strategy, roadmap, priorities, budget, and business results.

Posted 9/25/2026full-timeRemote • Cyprus, Georgia, Poland, Spain, Serbia, LatviaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in custody and compliance processes within the crypto and fintech sectors, with a strong focus on KYC, AML, and operational scalability. Proven ability to leverage data-driven decision-making to enhance customer experience and optimize financial operations.

Highest-signal resume keywords

Crypto Custody ManagementKYC/AML ComplianceOperational Compliance ProcessesData-Driven Decision MakingTeam Leadership and Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KYCAMLFraud PreventionTransaction MonitoringData AnalysisFinancial ModelingOperational WorkflowsCompliance MetricsRisk ManagementCustomer Onboarding

Soft Skills

Analytical SkillsCommercial MindsetStakeholder ManagementNegotiation SkillsTeam Management

Tools & Technologies

FireblocksCopperBitGoUpholdAI Automation

Industry Keywords

Crypto ExchangeWalletBrokerCrypto BankBaaSCustody PlatformTravel RuleCustomer ExperienceIncident ManagementIntegration Negotiation

About the role

Key responsibilities & impact

Own Custody & Compliance end-to-end, including strategy, roadmap, priorities, budget, and business results.
Define and track key metrics for deposits, withdrawals, KYC, fraud, and customer activation.
Improve customer onboarding and money movement speed and conversion.
Balance risk prevention with customer experience and commercial impact.
Build financial and operational models and make data-driven business decisions.
Work directly with C-level stakeholders on strategy and priorities.
Own custody infrastructure and relationships with custody providers.
Own deposit and withdrawal flows across the GoMining ecosystem.
Improve transaction processing speed, reliability, and success rates.
Manage incidents and critical issues related to customer funds.
Own operational implementation of KYC, AML, and Travel Rule requirements.
Build scalable compliance operations, including case management, decision SLAs, escalation processes, and operational workflows.
Analyze false positives and missed fraud cases.
Develop fraud prevention guardrails and data-driven suspicious-activity detection.
Own relationships with custody, KYC, AML, and infrastructure providers; negotiate terms and drive integrations.
Lead a dedicated engineering team and work directly with the Tech Lead.
Own priorities, backlog, releases, delivery, team goals, hiring, development, and performance decisions.
Use AI and automation to keep the team lean and increase execution speed.

Requirements

What you’ll need

Strong hands-on experience in crypto custody, payments, KYC/AML, or related financial infrastructure.
Experience owning custody and compliance processes in a crypto exchange, wallet, broker, crypto bank, BaaS, custody platform, or similar environment.
Practical experience with platforms such as Fireblocks, Copper, BitGo, Uphold, or similar.
Strong understanding of KYC, AML, Travel Rule, transaction monitoring, and fraud prevention.
Experience building operational compliance processes at scale.
Experience working directly with external providers and negotiating commercial terms.
Strong product and commercial mindset.
Ability to understand how compliance decisions affect conversion, revenue, and customer experience.
Strong analytical skills and comfort making decisions based on data.
Technical literacy and ability to work directly with engineers.
Experience managing teams and owning delivery.
Experience in crypto or fintech is highly preferred.

Benefits

Comp & perks

Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year.
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).