Operations and Innovation Specialist

Good Karma Brands

. Build strong relationships with ESPN Network teammates to understand workflows, challenges, and improvement opportunities .

Posted 11/5/2026full-timeMilwaukee • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building AI-enabled solutions and automations while effectively collaborating with teams to enhance workflows and drive continuous improvement. Proficient in evaluating processes and implementing innovative tools to increase operational efficiency.

Highest-signal resume keywords

AI-Enabled Solutions DevelopmentWorkflow AutomationEmerging Technology ExperimentationStrong Communication SkillsAnalytical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI PlatformsWorkflow Automation ToolsLow-Code/No-Code ToolsCRM SystemsReporting ToolsProcess DocumentationTraining Material DevelopmentEfficiency MeasurementOperational Capacity Improvement

Soft Skills

CuriosityCreative Problem-SolvingRelationship-BuildingCollaborationInfluencing Change

Tools & Technologies

Microsoft OfficeEmerging AI Tools

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Continuous ImprovementInnovation InitiativesFast-Changing EnvironmentBest Practices

About the role

Key responsibilities & impact

Build strong relationships with ESPN Network teammates to understand workflows, challenges, and improvement opportunities
Identify repetitive, inefficient, or manual processes across ESPN Network departments
Evaluate workflows and recommend improvements
Design, build, test, implement, and maintain AI-enabled solutions and automations
Partner with ESPN Network leadership and the Home Office Innovation Team to prioritize projects and execute improvements
Experiment with emerging AI tools and technologies to improve productivity and operations
Develop processes, documentation, and training materials for adoption of new solutions
Support rollout and ongoing adoption of new tools, systems, and workflows
Measure and communicate the impact of innovation initiatives, including time saved, improved efficiency, and increased operational capacity
Collaborate across Good Karma Sports to share successful solutions, improve workflows, and implement best practices
Complete additional responsibilities and projects as assigned
Represent Good Karma Sports by demonstrating its core values

Requirements

What you’ll need

Strong curiosity, analytical thinking, and creative problem-solving abilities
Passion for AI, emerging technology, automation, and continuous improvement
Ability to understand complex workflows and translate challenges into practical solutions
Experience with AI platforms, workflow automation, low-code/no-code tools, CRM systems, or reporting tools is a plus
Resourceful, self-directed, and comfortable experimenting with unfamiliar technology
Strong communication, collaboration, and relationship-building skills
Ability to influence and support change across teams without direct authority
Ability to balance experimentation, execution, accuracy, and responsible technology use
Comfortable working in a fast-changing environment and managing multiple priorities
Proficiency in Microsoft Office and willingness to learn new platforms and systems
Valid driver’s license required
Full-time availability
Willingness to work occasional evenings and weekends as needed

Benefits

Comp & perks

Full benefits including health, dental and vision insurance
Life Insurance
STD
LTD
401(k) Plan
Dependent Care
Paid parental leave
Opportunities for growth as responsibilities and impact expand
Continuous learning and growth opportunities
Full-time, in-office, exempt salaried position
Occasional evenings and weekends depending on project needs and operational priorities