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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales generation and member engagement through effective communication, community outreach, and personalized service. Holds certifications in First Aid and CPR, ensuring a safe and supportive environment for all members.
Highest-signal resume keywords
Sales PromotionsLead GenerationMember Retention ProgramsFirst Aid CertificationCPR Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PresentationsTelephone Lead ContactsReferral CampaignsCommunity OutreachProblem Solving
Soft Skills
Outstanding CommunicationRapport BuildingCustomer-Focused ApproachTenacityEmpathy
Certifications & Qualifications
First Aid CertificationCPR Certification
Industry Keywords
Membership GrowthPositive Member JourneysService CallsClub EnvironmentSales Leads
About the role
Key responsibilities & impact- Proactively contribute to the club sales budget using sales promotions and referral campaigns
- Generate and convert high-quality sales leads through community outreach, referrals and identification of new business opportunities
- Achieve the required number of telephone lead contacts to maximise sales opportunities
- Provide sales presentations and tours to prospective members
- Create positive and personalised member journeys
- Achieve successful outcomes to enquiries
- Open and close the club according to the club roster
- Participate actively in member retention programs
- Make regular service calls to new and existing members
- Recommend club-based products to improve member results and experience
- Welcome members, drive membership growth and create a positive, supportive club environment
Requirements
What you’ll need- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life
- Desire to help people succeed in their goals
- Ability to solve problems and overcome obstacles
- Outstanding communication abilities, including listening, understanding, empathising and influencing others
- Tenacity and a natural drive to achieve individual targets and team goals
- Customer-focused approach and desire to achieve exceptional customer outcomes
- Resume detailing experience, attributes and achievements
Benefits
Comp & perks- A competitive hourly rate
- A complimentary all-access Goodlife membership
- Anniversary leave days
- An additional free gym membership for friends and family as part of the “recognition for service awards”
- Career paths to management
- Opportunities with Fitness and Lifestyle Group to develop your career across brands, locations and disciplines