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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales lead generation and conversion through community outreach and referral campaigns, while maintaining a strong focus on customer engagement and retention. Proficient in delivering personalized member experiences and achieving sales targets through effective communication and problem-solving skills.
Highest-signal resume keywords
Sales Lead GenerationCustomer EngagementFirst Aid CertificationCPR CertificationOutstanding Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem SolvingBuilding RapportTenacityCustomer Focus
Certifications & Qualifications
First Aid CertificationCPR Certification
Industry Keywords
Sales PromotionsReferral CampaignsMember Retention ProgramsService CallsSales Presentations
About the role
Key responsibilities & impact- Proactively contribute to the club sales budget using sales promotions and referral campaigns
- Generate and convert high-quality sales leads through community outreach, referrals and identification of new business opportunities
- Achieve the required number of telephone lead contacts to maximise sales opportunities
- Provide sales presentations and tours to prospective members
- Create positive and personalised member journeys
- Achieve successful outcomes to enquiries
- Open and close the club according to the club roster
- Participate actively in member retention programs
- Conduct regular service calls to new and existing members to keep them engaged
- Recommend club-based products that boost member results and experience
Requirements
What you’ll need- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life and desire to help people succeed in their goals
- Ability to solve problems and overcome obstacles
- Outstanding communication abilities: able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused with a desire to achieve exceptional customer outcomes
Benefits
Comp & perks- A competitive hourly rate
- A complimentary all-access Goodlife membership
- Anniversary leave days
- An additional free gym membership for friends and family as part of “recognition for service awards”
- Career paths to management
- Opportunities with Fitness and Lifestyle Group across brands, locations and disciplines